[Resolved] MAHINDRA XYLO E8 — AFTER SALE SERVICE | |
I BOUGHT MAHINDRA XYLO E8 MODEL ON 25TH JUNE 2009 .WITHIN 2 MONTH ie.30/8/09 ITS POWER STEARING FAILED AND BROKE DOWN DURING MY DRIVE.I THENGOT IT TO ITS AUTHORISED SERVICE DEALER-SHIVA AUTO CARINDIA(P)LTD. JOB SHEET NO.-2820 DT.-05/09/2009.FOR THE FIRST 3 DAYS THEY DULY CALLED US AND SAY THAT THE PARTS(STEARING SYSTEM)IS UNAVAILABLE WITH THE COMPANY AND TAKES TWO MORE DAYS.AFTHER THAT N CALLS HAVE COME AND I REGULARLY CALING THEM BUT NO OTHER EXCUSE WERE GIVEN.THE DAYBEFORE YESTERDAY ie.16/09/2009 I LODGE AN OFFICIAL COMPLAINT AGAINST THEM IN M&M HELPLINE NO.-[protected].,COMPLAINT NO.-II06.THE HELPLINE Ex.SAID THAT HIGHER OFFICIAL OF M&M WILL CONTACT YOU WITHIN 24 HOURS BUT NOTHING HAS HAPPENED YET...................... I CALLED THE HELPLINE NO. YESTERDAY ALSO AND SAME HAS HAPPENED............ NOW I FELT HEAVYLY CHEATED&FRUSTRATED Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
We are very sorry to hear about your experience. We have noted your complaint details and we have escalated your querry. We get back to you as soon as possible.
Note that for any queries or feedback in the future you can always also call us at the Xyloline –[protected]. We also offer 24x7 on-road assistance for the Xylo on[protected]*
Thanks,
Mahindra Team
*Toll Free number is accessible from MTNL, Garuda and BSNL phone.