[Resolved]  Make My Trip — CHEATING BY REFUND VIDE ONLINE BOOKING

Address:Gurgaon, Haryana

I have booked Air-Ticket on 30.03.2011 by online Booking payment for Rs.7982/-. But Booking was Decline by Makemytrip.com and the charges has been deducted from my account via online booking. My Booking ID: IN[protected].
After my severals request for refund of my money, the company does not refund the amount till today i.e. 02.05.2011 & no response by makemytrip.com over Telephone or Email. The company has cheated by me in regard with online Booking.
All the viewers are requested to be careful, while booking on makemytrip.com
RAJNISH, [protected], NEW DELHI, 02.05.2011
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear all,

This is regarding some fake consumer forums existing in the internet. There are huge number of consumer forums blacklisted by cyber crime department. These are not authorized forums by any government across globe. Also they cant do anything regarding your complaints and cant solve your any problems related to any service.

Then you might have one question that if it is true then why these forums are created what benefit they are getting from this???

Now a days internet marketing of the products is booming. Search engines such as Google, Yahoo are masters in the internet advertisements.For placing the advertisement in website, website owner get paid by the related companies. This business is growing day by day and the turnover of the same is in multi billion dollars. To get advertisement from the ad agencies page ranking and the popularity of the website is the very important parameter, and these parameters are dependent on number of visitors and users of the website.

To make the website a" money making machine" huge number o[censored]nauthorized and fake discussion forums have been created across the world, and as complaints and discussions about product and service is the very close issues of day to day life of human being, these forums are taking advantage of this fact.

In these forums people can post anything about anybody and about any company. Most funny thing is that you will find some fake complaints about some company and the ad of the same company will be displayed in the same forum. These so called forum administrators have no control on the posting. They display the malicious and defamatory contents without verification from the companies about the issue. Not all companies's management have time to put the comments below the queries and many of these companies's management is not even aware that somebody is putting malicious contents about their companies in these forums.

End of the day because of these forums many companies's business is indirectly getting affected and most of them are small and medium scale businesses.These forums are spreading negativeness about the service providing companies by doing their dis advertisement and allowing unverified defamatory contents to be displayed.

Coming to the point, the conclusion of the story is consumer is posting the complaints in the such a forums in which administrator of the forum himself doesn't have any control regarding the contents ( means if you put defamatory contents about that forum itself it will accept). Consumer having problems regarding the service of any company should approach company management first and should give the application regarding the problem solving. If that also doesn't worked out consumer can approach Government consumer court or file an FIR in police station.

In 98.7% of the cases about the complaints against the service it is observed that problem gets resolved immediately after reaching company management. And for other complicated or fraud related cases, government of every country has its own consumer court in every city and district.

Friends, No machine in this world is 100% efficient, it implies to every human being, every service and every organization. But it doesn't means that you should defame that person, service provider or an organization. It will indirectly affect the business of the company and in turns every person including the consumer get affected by it. Our constitution has given right to everybody regarding speech but this doesn't means that you start taking revenge by destroying image and goodwill of the company which is the port built by efforts and hard work of honest people.

Yes, you have right to talk and spread awareness about the fraud people and organisations but only after verification and getting perfect legal proofs against it.Don't start blaming anybody or any company just because one wrong, defamatory and baseless comment came in some unauthorized forum.

Approaching right person, right organisation is the only way of solving the problem, Please Please don't support the illegal forums to spread their illegal business.

Very soon we are posting the list of all blacklisted forums by cyber crime department

Regards,

Surojit

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8078
    Pending
    0
    Resolved
    3068
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information