[Resolved]  MakeMyTrip — Worst Experience with MakeMyTrip

Address:

Bangalore, Karnataka

I have Booked as Hotel in Bangalore on Hotel

Booking Details
MakeMyTrip Booking ID: NH[protected]

Ivory Inn
No 3, Opposite Fun World (Palace Grounds), Next to J C Nagar Police Station, Nandidurga Road
BANGALORE, INDIA
Contact Number:[protected]

Booking Date: Sun, 18 Sep '11, 23:09 hrs for my friend. but when my friend went to that hotel they ask for the ID prof. Till now its OK. He has produced hid ID as he is working in Indian AIR FORCE.but there is one more friend with him. they also ask for that guy ID . but he got ID but that HOTEL manager asking for Some particular ID that he don't have. As i called to MakeMyTrip support they told me that ID is need for that person only by whom the ROOM has been booked. since One ID is enough so you talk to Hotel Manager. when i told this to that manager he told me that he is not ready. then again i called MakeMyTrip support this time they told be on HOLD we are trying to contact the HOTEL . then i got reply that we are not able to get them better you manage. Again i call MakeMyTrip support still they were telling we are trying to contact them but we are not able to. I was not able to understand that what type of agreement they have with that HOTEL that they are not picking their PHONE and once i told them to canceled the BOOKING as we are not staying there they simply told "As we are not able to CONTACT them we can't... we will inform you latter...." this the END of the story ...we have to shift to another HOTEL...Still waiting for the REPLY...