[Resolved]  MakeMyTrip — Refund not given

I had booked three kingfisher flight tickets on 11.03.2010 for 25.03.2010 through makemytrip.com from bagdogra to new delhi. total amount for the tickets was rs. 9159.00 which i paid through credit card.

My flight booking id is flt[protected]. i cancelled my tickets at the kingfisher airlines counter at bagdogra airport on 25.03.2010 at 3 pm. (pnr jfwkad) since i was not permitted to cancel online. the cancellation coupon no from kingfisher counter is[protected],[protected],[protected]. i was told that my refund would be credited through makemytrip.com.

After that i submitted the cancellation details in makemytrip.com website vide feedback reference no. :[protected]. i even mailed the details at makemytrip.com with scanned copies of cancellation receipts. i received a mail from makemytirp.com which they said it will take around 7 days to process the request. but even after more than 15 days i have not received any response from them. i have sent them several reminders over mail but to no effect.
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May 10, 2017
Complaint marked as Resolved 
Verified Support
Apr 13, 2010
MakeMyTrip India Customer Care's response
Dear INDRACHAND AGARWAL,

With reference to your post, kindly note that your refund has been processed and the Refund Reference Number (RRN) is[protected]. You can expect the amount to reflect in your account within 5 business days or as per the procedures of your bank.

We regret the delay in refund and any inconvenience caused.

Regards,

Devika Khosla

MakeMyTrip Care
Complaint comments 

Comments

I tried to book an airticket from indore to chennai by kingfisher Airlines with www.makemytrip.com . I tried paying with my sbi bank debit card , amount -was deducted. Due to low session timeout (a technical defect in makemytrip.com) the session was timed out my money from sbi account was cut but i didnt get my ticket neither i got my refund for almost 3 months .worst travel site i have ever encountered . never book your tickets through this site.

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