[Resolved] MakeMyTrip — cancellation refund not received

[Resolved] MakeMyTrip — cancellation refund not received

M makemytripvictim

Hi I cancelled my booking using paypal with makemytrip on october 19th 2012. And i have-been informed that i will get the refund processed in 10-12 working days. I didnt received my refund even after 12 working days. i made a complaint with customer care of make my trip and no response from them. I followed up and made another copmplaint on 2nd week of november, and then i got a response from them that they cant refund to paypal.they asked for my singapore bank account details to process my refund, and i was informed that tyhey have intiated refund transfer to my singapore bank account and it will take another 10-12 working days. Now its end of year, and still i cant see the refund amount. I contacted my bank , and bank informed that there is no such payment processed from makemytrip. Now when i contacted makemytrip, they are asking fro my bank statement. For gods sake, i dont know why are they asking for confidential information. SO irresponsible,no-commonsense customer support and accounts team. Please kindly help me how to take this forward with consumer forum court. Thanks&Regards lakshmi kanth Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

Reeka

from Delhi, Delhi

REFUND-MAKE MY TRIP — CANCELLATION

CANCELLATION DONE ON AUG 13TH IN MAKE MY TRIP STILL NOT REFUNDED DESPITE UMPTEEN CALLS & MAILS-THEY ONLY APOLOGISE FOR THE INCONVENIENCE AND DO NOTHING ELSE ABOUT IT & ASK PEOPLE TO WAIT 48 HOURS AFTER COMPLAINING TO SERVICE MAIL ID THEN AGAIN TELL US TO MAIL RAIL SERVICE MAIL ID & AGAIN ASK TO WAIT 48 HOURS AFTER WHICH THEY SAY THEY DID NOT RECIVE THE BANK STATEMENT MAIL SO WE HAVE TO WAIT 72 HOURS AND THE NEVERENDING STORY GOES ON-TO THINK THEY HAVE GONE INTERNATIONAL WHEN THEY DO NOT KNOW TO KEEP THEIR BASIC SERVICE IN PLACE

GOBINDA SANA

from Ranchi, Jharkhand

Make My Trip — REFUND NOT RECEIVED

I CANCELED A RAIL TICKET ON 6 TH SEPTEMBER.BOOKING ID-NR[protected].MAKE MY TRIP REFUND IN 7 WORKING DAYS.BUT I DID NOT RECIEVE ANY REFUND OF THIS TICKET TILL NOW.[HOWRAH-LALGOLA].MY EMAIL ADDRESS [protected]@rediffmail.com

Swadhapriya

from Delhi, Delhi

Make My Trip — No refund after 19 days

I booked one air ticket :Booking ID:NF[protected],on 25 th May.I cancelled the ticket on 26th May.But after 19 days the amount is not credited in my bank account.So many times I called at service center to know the status,but I didnot get any positive answer from their end.I am really in trouble.I dont know how I will get my money.Please look into the matter..

Hemant Sen

from Jaipur, Rajasthan

Make My Trip — Refund Is Not Received

Dear Sir,
I have one ticket booked From Jaipur to Ahmedabad dated 28 may 2011. My ticket was not confirm at that Departure day. I have made a compliant with every detail. They have mailed me that the payment will be refunded on the month of August. But still the Month has passed i have not received the money. To esquire about the matter i have mailed minimum 15 time, but still there was no response. I have tried several time on their toll free no but they are not picking up the phone. Sir please make me confirm about my refund. I am waiting for your reply. I am attaching the details of the ticket & refund detail.
from Hemant Sen
Mobile No. [protected]

amit_bahuguna

from Dehra Dun, Uttarakhand

Make My Trip — Refund not processed-1 month passed

Dear sir,
I booked a flight ticket using make my trip website on dated[protected] from Delhi to Mumbai, flight date[protected], for two adults named Mr. Mohan Singh Chauhan and Mrs. Pyro Chauhan. Booking was not confirmed due to some technical error but the account through which I was paying the fare, debited by Rs. 8212. I was confirmed by the customer care department of Make My Trip that the money will be refunded within 3 working days. From that day to till today, I am regularly forwarding mails and calling their customer care department but as of now 1 month has been passed and neither I got refunds nor any satisfactory revert from Make My Trip.