MakeMyTrip — Makemytrip.com not refunding my hotel cancellation money | |||
Dear Sir/Madam, I had deposited the money Rs.4550/- on 21st April, 2012 into Make My Trip's ICICI Bank account through a Axis Bank cheque against my hotel booking (booking id - IN1204B13832) for Darjeeling stay at Travellers Inn hotel from 29th April,2012 to 1st May,2012. On 28th April, 2012 I did cancel the hotel booking for Darjeeling due to my health problem through a mail. Later when I asked them to refund the cancellation amount they reply that refund is not possible. Refund is not there in policy. But I didn't see anything mentioned there in the hotel booking voucher. Please help me in this case. Waiting for your reply soon. Thanking you, Debarshi Banik Was this information helpful? | |||
 2 Comments | |||
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Thank you, Consumer Complaints Team for helping me to get back the deposit amount.
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With reference to your complaint, please note that we have initiated refund of INR 4550 through bank transfer and same will reflect in your account within 3-5 working days.
Regards
Team - Make My Trip Care