[Resolved] MakeMyTrip — non refund of money | |||
I have booked a return ticket from Makemytrip (Booking ID: NF[protected] from Mumbai to Lucknow and return via kingfisher airlines. i was informed that my flights are cancelled and I will get full refund for that sector and no alterante option was given. Now make my trip is not processing my refund(only half refund has been made). They have told me that they are going to reply to my query in 24 hours on so many previous occasions however I did not recieve any call back from them or any email on the same. On toll free no i have made cal more than 3o times(i hav my phone details as a proof). They have told me that they are going to refund in 72 hrs many times but never made it. It is so frustating how make my trip functions and its license as an agent should be cancelled. I would like to have my refund along with the exemplary damages for the trauma that I had go undergo till date. Was this information helpful? | |||
May 16, 2017 Complaint marked as Resolved Verified Support Jan 15, 2010 MakeMyTrip India Customer Care's response Dear Mr. Nath, With reference to your to your post above, kindly share your MakeMyTrip Booking ID in order for us to retrieve details of your booking. Regards, Devika Khosla MakeMyTrip Care Verified Support Jan 21, 2010 MakeMyTrip India Customer Care's response Dear Mr. Nath, As requested by our customer service team, we are awaiting details of your bank account in order to make a transfer for balance refund amount. Kindly share the details at the earliest. Regards, Devika Khosla MakeMyTrip Care | |||
 4 Comments | |||
Comments
Dear Mr. Raman:
At the outset, regret the inconvenience caused to you. As updated by the service executive since this transaction did not go through due to a technical error. We have already initiated refund for on 26 Oct for INR 876 with reference number #. RRN NO.[protected].
Request you to kindly check with the bank for refund details.
Appreciate your co-operation.
Regards
Geeta Eral
Head- Customer Delight
geeta.[protected]@makemytrip.com
Ph: +91 [protected]
At the outset, regret the inconvenience caused to you. As updated by the service executive since this transaction did not go through due to a technical error. We have already initiated refund for on 26 Oct for INR 876 with reference number #. RRN NO.[protected].
Request you to kindly check with the bank for refund details.
Appreciate your co-operation.
Regards
Geeta Eral
Head- Customer Delight
geeta.[protected]@makemytrip.com
Ph: +91 [protected]
I have Booked Return Train Ticket through Makemytrip.com on[protected] using my saving account with Vijaya Bank. But, due to some reason I have cancelled Ticket on[protected]. After that on[protected] I received mail confirmation from Make my trip that refund of cancellation is processed and refund is forwrded to my savings account. But, till date I didn't received any amount in my account till date. I have called atleast 25 times to makemytrip.com only I get assurance that your complain is forwarded to seniors and they will contact you in 48 HRS and I never get any responce in return. Also i have given mail but, no responce or refund I got.
I have booked a return ticket from Makemytrip (Booking ID: NF[protected] from Mumbai to Lucknow for 22 February 2012 and return on 28 February 2012 via kingfisher airlines. My onward flight from Mumbai to lucknow was rescheduled via Delhi and reached lucknow on 23 February 2012 therafter i was informed that my retun flight is cancelled and I will get full refund for that sector and no alterante option was given.
Now make my trip claims that i have utilised both sector and is not processing my refund.
They have told me that they are going to reply to my query in 24 hours on 3 previous occasions however I did not recieve any call back from them or any email on the same.
It is so frustating how make my trip functions and its license as an agent should be cancelled. I would like to have my refund along with the exemplary damages for the trauma that I had go undergo till date.
Now make my trip claims that i have utilised both sector and is not processing my refund.
They have told me that they are going to reply to my query in 24 hours on 3 previous occasions however I did not recieve any call back from them or any email on the same.
It is so frustating how make my trip functions and its license as an agent should be cancelled. I would like to have my refund along with the exemplary damages for the trauma that I had go undergo till date.
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MakeMyTrip — Charged for train tickets and didn't get the tickets
Today[protected] Morning I was trying to book my train tickets from coimbatore to chennai, after the transaction happened I got a blank page and I received the transaction number RAL[protected] through mail and sms.I checked with the bank, my CC was charged.
After many attempts calling the customer care number, I happened to speak to a CC.exec and he has no information of the transaction. He asked me to call after 2 hours. I called once again and there is no proper response. They put me hold and wait for me to disconnect the call.
Such a worst customer care I have never seen, I would never recommend anyone to use makemytrip.