MakeMyTrip — Refund of booking

Address:

Thane, Maharashtra

Hi 28th December 2010

I have done train booking through makemytrip.Details are as below

Transaction Details

PNR Number: [protected] Booked On:[protected]

MakeMyTrip Booking Id : RAL[protected] Ticket Type: E-Ticket

Class: AC 2 Tier Fare: Rs 1348

Date of Journey:[protected] IRCTC Service Fee: Rs 20

Bank: Citi Bank MakeMyTrip Service Fee: Rs 20

Train No: 2101

From Station: Mumbai (LTT) Quota: Tatkal

To Station: Durg (DURG) Tatkal Charges: Rs 300


Ticket Details

S. No.NameAgeSexCoach No./Seat No. Res-Status

1Rajesh Tripathi 53MA1 / 16CONFIRMED


I cancelled the booking as the train was late for more than 7 hours



This is their reply which i got


Greetings from MakeMyTrip.com.

We wish to acknowledge the claim filed by you for Booking Confirmation Number RAL[protected], PNR No. [protected].


Since the day i have cancelled six months have passed and every time i call to their costumer care the standard answer i get is its under process with IRCTC.

first they told me it will take 90 days to get my returns but 6 months have passed and i have not got my refund till today and they still are saying its under process with IRCTC.

Please help me with this or guide me how to get refund back because its getting very frustrating for me.


Regards

Dhiraj Rajesh Tripathi

Cont - [protected]

Date - 28th December 2010