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[Resolved]  Maruti Dzire — Service Complaint

sir,

My self Renny P Varghese, being a geniune customer for last 12 years,
started from Maruti Omni van then shifted to Wagon R then to Swift
Desil..now comes to Swift dezire ,,Everything was well and god till
time but the problem with your Service execiutives as well as your
service centers from last couple of weeks is very pathetic ,Sorry to
inform you that problem is nothing but for my second service
(5000kms) of the car my experonce with your service centre Indus
motors Muvattupuzha Branch Thankalam Kothamangalam Maruti service
department has been unable to deliver proper service and also damaged
my car during the service. had sent my car for the second ervice to your service centre.
When the car was received after servicing, not only to find that proper servicing
was not done but also the bumberof my car was badly damaged...

I got a big scratch in my cars bumber which i cant tolerate since am
using my vehicles very carefully and clean for lat 12 years .am dot
detailng the issue because evrything is there in the attachments...

For your Information nd furthur clarification am attaching the photos
of my car Bumber along with the bill details....

Invoice no:002655
Dt:08/01/2010
Job No:0004942
Vehicle No: KL 44-9229
Indus Motors Co Pvt ltd
Muvattupuzha, Thankalm Branch Kothamangalam.

Am expecting a positive responce for your end at the earliest .......

Renny

[protected] / [protected]
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  2 CommentsShareTweet

Comments

Maruti Dzire — tyre cut while driving

i bought a new maruti dzire vdi on november 5th.while travelling my tyre suddenly flattened up, which i found out later was a tyre cut, my car had only traveeled 500 kms by then.
i want to know whosw fault is it?jk tyres or maruti ?who is going to take the responsibility?AM I GOING TO BE COMPENSATED?

Maruti Dzire — forged sales letter

i paid the draft of 7 laks for dezire on 4 dec and got the delivary on the same day. but the dealer gave me the sale letter / invoice dared 18 dec after there was a rate cut since 6 dec. please inform how i can confirm what amount should i have to pay.

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