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I bought a Maruti Ritz on March 6 and for the last four months the mileage has been awful - always under 10Km per litre - I have reported this to their dealer whom i bought it from "Marketing Times" in Delhi as well as their service dept. Both of them have said it will improve after service - but too no avail.
Their service was miserable - very poor customer service. After 4 months they have failed to either respond or resolve the complaint. one month ago Maruti, sent me big customer survey reviews.. i sent them back more than a month ago with the complaint - still no action.
Is this usual with Maruti. I was promised about 17km per litre. can someone look into this and or reach me.
Is there a maruti number or a forum on the web where one can reach for HELP
Monika
[protected]@yahoo.com
Their service was miserable - very poor customer service. After 4 months they have failed to either respond or resolve the complaint. one month ago Maruti, sent me big customer survey reviews.. i sent them back more than a month ago with the complaint - still no action.
Is this usual with Maruti. I was promised about 17km per litre. can someone look into this and or reach me.
Is there a maruti number or a forum on the web where one can reach for HELP
Monika
[protected]@yahoo.com