Maruti Ritz
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COMPLAINTS

Maruti Ritz Complaints & Reviews

P
Pranav Mandal
from Kolkata, West Bengal
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Brakes failure

Address:Ranchi, Jharkhand, 834001

Ranav mandal presently staying n ranchi bought ritz vxi n nov 2013. It was perfectly fine but 2 weeks back while driving i faced a shocking problem.. My brakes got hard. I bumped a vehicle as well though i was little slow. I observed it s getting hard only when it's n 1st gear or ac is on. This has quite a times if it would hv been once that could hv been my mistake.. Consulted n service centre they could not rectify they said it's fine....
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Address:Kollam, Kerala

may I please have your attention for I have something to say to you. I have owned a car since 2006. It was maruti 800, my first car, then it was an alto and now I own a maruti Ritz vdi, which i purchased on 2012 for 6.35 lacks, if I might add. And all I use this car for is to go to my work place, which is around 12 km from my home and for occasional visits to my spouse’s and friends home.

From the moment I got the car...
+1 photos
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naseernaikoo
from sopore, Jammu and Kashmir
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service

Address:Baramulla, Jammu and Kashmir

Sir,
The front shield of my ritz car bearing engine no ( K12MN7006688 )& chasis no(MA3EDKDISOO305376) Regd no (jko5c 2856) was broken and I approached to the maruti showroom at jamkash baramulla for replacing the same.The concerned there assured that the car would be ready on next day as the items required for it were availiable in the showroom.But unfortunately,3 days have been passed but my car is still not ready.I then...
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YAMUNA VIJAYAN
from Tellicherry, Kerala
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CAR NOT DELIVERED

Address:Kannur, Kerala

I had booked for a MARUTI RITZ (SILKY SILVER Colour) with Indus Motors. Booking no 12659 dt 11/1/2012 in the name of K Sriprasad. Though the status of booking as per company record is " DELIVERED", I have not received the car.Now the dealer is insisting that I take a car of different colour, which I am not willing to. Do ask the concerned person to resolve this issue.

Sriprasad,
Payyanur....
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R
rajsurg
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in car delivery

Address:Kozhikode, Kerala

To
the general manager
Maruti Suzuki

From
Mrs Sujothi
Vysakhi,patteri cross road
,Calicut

Sir,
I had booked for a marutiritz model zxi ritz blue blaze on 26/10/11 in Indus motors , West hill branch,Calicut,kerala,india. They assured me that the vehicle is ready with them and gave me invoice numbered 16460. As per the assurance made by them, i paid the...
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neerajguptajammu
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in service

Address:Jammu, Jammu and Kashmir

Dear Sir,
I have purchased Ritz car VDI from Jamkash Veichelaids last year in replacement of Swift LXI & now not satisfied with the performance of my car. The average that was communicated to me at the time of purchase was 21 or 22 , but my car is giving 15-16 . Moreover i have requested many times at jamkash bue they have delayed it till 4th service, now yesterday i have requested for pick & drop service for my 4th service...
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S
shre sai
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNSATISFACTORY SERVICE BY THE DEALER

Address:Udupi, Karnataka

I purchased my RITZ car on 25/03/2010 from Abharan Motors, Udupi. The car was working fine in the beginning but soon after the rainy season and winter, I started facing problems.

1) My cars wind screen and side windows gets moisturizing and causing poor visibility. Keeping the a/c on, towards the wind screen to demist the moisture couldn’t help to improve the visibility and the problem persists even after the rainy season.br...
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V
vinod v
from Batala, Punjab
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bonte Defective New car

Address:Chandigarh, Chandigarh

Dear Madam,Sir
My name is Vinod Kumar. I have parched Maruti Ritz on 6 Dec 2010,Barkley Auto Mobile Company Ph-1 Chd.My Car Bonte are defective.does the company lied to the customers about the mileage part?haven't received a Standard Component (Mud Flaps) till date. This is so bad. Even the same problem exists for Ritz accessories. None of the officially released accessories are available in any dealer...
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K
kuldeep_mittal
from Ujjain, Madhya Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ac is not working properly

Address:Gwalior, Madhya Pradesh

sir i was purchase my car in 2010 but ac of my car is not working properly on that time when i was purchase my car and i amalso going to the service center aproximately 6 to 7 times but my problem is not solved at this time my problem is continous but service center is not setisfied me i think it is a manufacturing defect but service center dont want solve it so plz sir u will take action against that...
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K
kalraviks
from Delhi, Delhi
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Non Availability of spares

Address:Jammu, Jammu and Kashmir

Really a bad experience from Maruti. I purchased my car i.e. Maruti Ritz last year but unfortunately the car was damaged by fire. I handover the vehicle to body repair shop of maruti vehicleades at jammu on 14/12/10. the turn around time is going to complete two months but still they are saying parts not available and also not giving any no. from where they got the spares. I also talked to customer care but of no use....
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S
santhraj777
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SERVICE

Address:Chennai, Tamil Nadu

Dear Concerned

I have purchased Maruri Ritz, Reg No TN07BH4771 from INDUS motors Ltd Chennai. I'm regret to say that the unsolvable complaint from Maruti service team . Whenever rain is coming there will be huge water inside the car under Mat. I had gone to service station 4 times with the same problem. but nothing is happened and my problem is still persist. Each and every time they are keep on telling some reasons...
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J
jayasri subramanyam
from Madanapalle, Andhra Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tyres

Address:Chittoor, Andhra Pradesh

i bought maruti ritz czr on 3-6-2010 in bargavi auto mobiles but i regularly service my car at koudinya car care in tirupati wen i took my car for third service iam getting obling so i complaint for that they said problem in tyres not in level its manufacture defect so pls recomend for jk tyre to ful fill my complaint my car registration no AP03 AP 1112 I HOPE U WILL SATISFY ME WITH SHORT PERIOD THANKING YOU...
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A
ashu244ash
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

engine fault

Address:Lucknow, Uttar Pradesh

dear sir,
this is to inform you that we have sent regularcomplaints about our engine fault within two months of purchse in the monsoons but no action has been taken so far to replace the engine .the engine had fualt in it and since then only the parts have been repaired after my repeated comlaints .we request for a engine change since it had problem within one and a half months of purchase.please kindly take the matter...
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deepak.pijakala
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

knocking noise from engine in 20 days old ritz

Address:Dakshina Kannada, Karnataka

i bought my car form bharath motors Mangalore on 29/05/2010, i kept my vehicle for first service on 18/06/2010,after running 1100 km. car was working fine till 28/06/2010.on 29/06/2010. at km 1980 car started knocking noise sound from engine. i took the vehicle to bharath motors Mangalore on same day for check up after checking for 2 days finally they informed me that vehicle have oil pumping pressure problem, bharath motors service manager...
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G
gautamcuresa
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Mileage

Address:West Bengal

Dear Sir,

I have a Maruti Ritz which i purchased recently in the month May(Car No: WB-06-D-4707). I bought this car by replacing my existing swift since the company boosted a lot about the new K series Engine and the better mileage. But to my surprise what Maruti claims the mileage is not even half of it. I am really feeling being cheated by taking the car.

How could a company of maruti status which is known...
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R
rahulramteke
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Car Vibration

Address:Bangalore, Karnataka

I have Ritz VXI with ABS, which I purchased on 20th May 2010.

Yesterday, for first time i took the car on on the highway and while driving at a speed of 75-80 Kmph @ 2000 rpm, I felt continuous vibrations which was shaking the whole car body. Every time the vibration started as soon the car touched 2000 rpm in 5 th gear with speed being around 75-80 kmph with AC on and the vibration stopped if it crossed 90 km/hr speed. It...
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S
sunilsave
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Parts in rusty

Address:Thane, Maharashtra

I have purchased the Maruti ritz car in last year. But car glass wiper gets rusted after 4 months. I have given informed to the supplier but , no any response from the dealer.
I want to replaced the wiper as it looks shabby....
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M
M P UNNIKRISHNAN
from Thiruvananthapuram, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

withdrawal of cash discount

Address:Thrissur, Kerala

I had booked one Ritz Vdi car thru Maruti local dealer Sai Service, Cheranelloor Road, Edappally, Kochi thru their local office at Ovungal Bazar Chavakkad, on 27/3/2010 by paying Rs.10000/- as advance vide their receipt N. 7899 dated 27/3/10 with the promise that the vehicle will be delivered by 10th April 2010. The total price of the car agreed is 5,09,448/- less Rs.7500 cash discount, i.e. Rs.5,01,948/- The executive name is Mr. Johnson,...
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Ashok A Kuriakose
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

trying to Cheat

RNS Motors, Hosur Road, Bangalore -
Left my Ritz VDI for 20000Kms 4th paid service. The Dealer billed me for performing D/E (Explained to me as Decarbonising Engine) for an additional labour amount of Rs.1750/- plus Tax. On questioning the nature of work carried out by D/E, i got vague repies viz - head decarbonising, turbo and exhaust manifold opening and decarbonising - etc. At 20000Kms , with no performance complaints by the user,...
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M
manish kumar mathur
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting service after purchasing a car

Dear sir,

I have purchased a Maruti Ritz Car ftom your TRana Motots -Tis Hazari i Showroom on date 16th Nov 2009 . My case was taken care by Mr Pardeep Sharma. After givien 100 of Call i am not able to get car papers till date. last week i am able to contact with Rana Motots -Tis Hazari Salesman Rahul , but agian he did not help me. Same no coperation get from your accounts department as well customer care (pooja)
br...
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V
Vijay Saraf
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty Car Deld

Re: Maruti Ritz



Delivery of faulty Vehicle against purchase of New Car from Spectra Motors - Borivli ( Mumbai)

I have bought a Maruti Ritz car from was delivered the car with Registration no MH-02-BM-3138 vide thir bill no 9787 dtd 20th date 2009 on 23rd Aug 2009 Engine No.1257332 and Chassis No.117412 at their Show room at Borivli East Mumbai.

The car delivered to me had some...
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