[Resolved]  Maruti WagonR — Service Center spoil my car

I gave my new Wagon R for the first service to Qutub Automobiles. Soon after that in my 1 month old car, I started developing problems like Power Steering not working, Wheel alignment, Car shampoo vanished, Race problem, knocking problem and so on. I regisered the same with the service center and Maruti helpline months and have been following since last 4 months but there has been no resolution provided.

I want to sue both the parties as it is an authorized service center.
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Aug 14, 2020
Complaint marked as Resolved 
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there is no complaint but i want to know that...my friend drive my car(wagonR) in different way like change the gear 2nd to 3rd at the speed of 60km/h and from 3rd to 4th at speed of 85km/h and he says he is right and this is the correct way. he do this two times and my car is 4 month old & ODO reading is 2450km.

now i want to know that by doing this, it creates some problem in engine
Respected Sir/Mam

I Bhuven Mukhija pro.of (M/S.M.K.TRADERS D-29 FIRST FLOUR MADI PUR) purchased a car ( A Star VXI ) from
T.R.SAWHNEY MOTORS PVT.LTD.
A-16&17, Saraswati Vihar, Near Deepali Chowk - Delhi34.

Car's details are as follows :

CHASSIS NO. - 125405
ENGINE NO.- 1025529

I am very disheartened and disappointed by the service provided by the above mentioned dealer.I am bringing this in your notice so that anybody else do not go through the pain i am going after buying the car.

I dont have a single complaint, but a list of complaints which are as follows :

1. On 3/08/09 MR.MANOJ NIGAM (manger of T.R.SAWHNEY) called me to deliver the car. when i reached the showroom MR.NIGAM told me the keys
of cars is lost and I cant deliver the car today.After two days I will deliver
to another car to you.When I say plz. Show me that car and MR.NIGAM told me
that car is lying in BHAJANPURA stock yard our other branch and you can go
there and see the car.after that they deliver me below quality car.the details are given below.



2. The car manufacturing date is FEBRUARY 2009, but the tyre manufacturing date is AUGUST 2009.

3.I can garuntee you that the so called new car is a DEMO CAR.

4..The A/c grill is broken.

5. Car lock is tampered.

6.Seats and roof are shabby and dirty.

7.First day itself the car's alingnment was out.

8.Some trick has been done with the Mileage meter also.

9.. The showroom manager is not showing us the Delivery Invoice.He is playing with us.He does not want us to know that when the car was delivered to their showroom.

As the car's alingnment was out the very first day, we went to Badli at T.R.SAWHNEY's Workshop, the General Manager named Mr.Taneja told that the car and the tyre's manufacturing date differs, which i have mentioned above in my first point of complaint.

We have been mentally tortured and harrassed by the showroom manager named Mr.Manoj Nigam, as daily he promises us that he will negotiate out, but till date we have been fooled around.He misguided us at every step.The date given to us for the car booking was 18/07/09 but the car was delivered on 12/08/09.

Kindly, look into this matter and advise as i am helpless and i think that my money is wasted, which i have earned with so much difficulty.Please provide me with some resolution otherwise i will have to knock the door of the consumer court.

Sir i have very misguieded and misbehaved by the entire staff of the
T.R.SWAHNEY .This is my very bad and worst expiernce to buy the maruti
A-STAR VXI car.I have allready three cars of hundai.This is my first and last maruti car and i have no craze to drive this car.

r




Regards,

BHUVEN MUKHIJA
281 AMBICA VIHAR
PASCHIM VIHAR
N.D 110087
PH.[protected]
[protected]
[protected]
[protected]


THANKES WITH REGARDES

M.K.TRADERS

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