[Resolved]  Maruti WagonR — MAKING FOOL BY CHARGING

Address:

Vadodara, Gujarat

very vrey bad service and making fraud with customer forcing us to go to consumer court.
sir,
three four months back my car was serviced in the above said shop. following parts were changed gear plate,oil,and door bulb.
just after fifteen days of servicing ,bulb was not working . then i thought (as a commom person)it might be get fused.
yesterday i.e., 30.07.2010 i went to the AMAR CARS for changing of vipers and bulb.
as the mechanic was chaning the vipers i paid the bill for viper,bulb ,service charge etc.
later on ,when it was informed by mechanic that the old bulb is ok ,some loose connection is there.
, as the old bulb was giving light,then he took both bulb inside and came back after 5-10 min and said sir old bulb is fused and we fitting new bulb.
then i asked the store person ( mr. anil) where is my fuse bulb, he said he thrown that fuse bulb.i cannot digest this.
as the time was 7.45pm so mo manager was present .but i asked the manager no. and contact him
as the newly fitted bulb stop working in the way to my home.
then Mr. ashok vasava( supervior)_ along with electrician came to my home by 9.30 pm and correct the same and they also gave me a fuse bulb.
morning i found bulb is not working again. reason might be same loose conection.
now i,ll ask to maruti persons for what i m paying labour charges, bulb chares( because my old bulb was also working but loose connection was there )
i think it is enough for describe a problem.
i m working in IOCl.A huge looby use to go to amar car. if this type of problem will be there then who will go to AMAR CAR,
SIMPLIY MAKING FOOL OF CUSTOMER BY SAYING BULB IS FUSE ( INSTEAD OF CORRECTING THE LOOSE CONNECTION)
MANAGER WORKS: LAWRENCE
MANAGER: GAGAN DEEP
SUPERVISOR: AKASAH VASAVA

KINDLY TAKE NECESSARY STEP FOR THE SAME.