[Resolved] Max Life Insurance — Max New York Life - SBI Net Banking money debited but premium not paid | |||
Hello, I tried to pay Max New York Life policy premium through SBI Netbanking. Money got debited from my SBI bank account. However, the money was not credited for Max New York Life premium. Below is the transaction information copied from SBI account:- Date (Value Date) Narration Ref. No. Debit Credit 14-Dec[protected]Dec-2010) TO TRANSFER INB Max New York Life Insuran New York Life Insur MSBI[protected]IG35769357 TRANSFER TO [protected] BILLDESK TRANSACTION A 6,074.28 Please resolve this issue as soon as possible. My contact number:[protected] ~ Ashish Mehta Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Thank you. I was able to get information from Max New York Life customer care. The payment is received & is being processed for clearing. Good customer service response.
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+91 11 2693 3610
Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
Any online payment takes 72 hours to get reflected in our system. We would request you to write us at [protected]@maxnewyorklife.com with your policy no and contact information so that our Customer Service executive can update you once the transaction is completed at our end.