[Resolved]  Max Life Insurance — Harassment

From: Service.[protected]@maxnewyorklife.com <Service.[protected]@maxnewyorklife.com>
Subject: complain from an agent GopalanRamani 412735
To: raghava.[protected]@maxnewyorklife.com, Lily.[protected]@maxnewyorklife.com
Cc: ramani.[protected]@yahoo.com, Shrinivas.[protected]@maxnewyorklife.com, Harbhajan.[protected]@Maxnewyorklife.com, Mohandas.[protected]@maxnewyorklife.com
Date: Wednesday, 22 June, 2011, 11:24 AM

-------- This memo is classified Public --------


Dear Raghava/Lily ,

GopalanRamani
412735

Request you to go through the mail from an agent below and take the required action as agent is very upset and escalating this in HO helpline .

Please get the call back arranged for an agent and keep us updated with the status.

Regards,
Purnima Sah
Customer Services

From: Ramani G <ramani.[protected]@yahoo.com>
To: [protected]@maxnewyorklife.com
Cc: service.[protected]@maxnewyorklife.com
Date: [protected]:44 PM
Subject: Re : My Agency and other issues of cancellation




Dear Sir/Madam,

I m profoundly aggrieved and disturbed by the fact that Hyderabad Office at HYDGO1 led by Harbhajan Singh is so callous about the way the office is run.

I took 6 policies on my name and two for clients.

Due to unforeseen circumstances and reasons that my marriage is on the cards i wanted to withdraw 5 policies of mine.

Mr. Harbhajan Singh is letting me cancel the policies and wants me to resign the agency.

I have been very serious and sincere in all my efforts to rpocure wonderful business for Max New york Life Insurance.

I have also joined our sister concern Max BUPA and that was one of the reasons i feel Harbajan singh is against me(fact) and apart from that 'the number of cases being lower than other branches of India' in case i withdraw my policies.(assumption).

The fact that i joined MAX BUPA enraged him to such an extent he openly challenged that I would fail in MNYL in front of the BCS session.

Also he insulted me that 50,000Rs is paltry sum for marriage, my would be girl asked 'why did you tolerate such an insult"

MY HUMBLE REQUEST TO YOU IS SCRUTINISE YOURSELF IN TERMS OF THE ETHICS AND PAPER ADS BEING PRINTED OFFERING 2LAKHS AS INCENTIVE AFTER TRAINING ( DECCAN CHRONICLE A LOCAL PAPER)

I have already sent my policy docs to Gurgaon office for cancellation and any decision you may take i will abide and will be binding on me.

Thanking you

Sincerely

Ramani Gopalan
[protected]

Till date i havent recd any notification from max new york life company it is 15 days and today there are telling me they have not recd any cancellation letter from me..............how sad
i request evryone citizen of India living in India or abroad to be very wary of this company as it does not keep its promise..................iam posting this as service to the nation

Dear Sir

We have noted your Concern and will ensure that the matter is looked into..

Incase of any further queries/concerns please mail us at [protected]@maxnewyorklife.com

Sincerely
Max New York Life Insurance