[Resolved]  Maxnewyorklife Insurance — Unable to login to customer portal

Address:Andhra Pradesh

Hello,
I am unable to login to the customer portal of max insurance site for last 1.5 years
i have a valid user id and password but every time i click on submit i get an error
"Response.Textlength is null or not an object".10300998
I have mail the service.[protected]@maxlifeinsurance.com number of times but did not any satsifactory reply.
the just send standard reply with steps on how to register
i think they are not even reading the mails
Complaint no: 10300998
employee name Karuna Tewari
please provide any help.
Chetan
[protected]
+1 photos
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Chetan,

We would request you to please share your client id and policy number to help us resolve your query. You may also send the required details at [protected]@maxlifeinsurance.com


Regards.
Max Life Insurance
I have already shared the policy and client not to the email address [protected]@maxlifeinsurance.com and the complain is STILL not resolved..
Since these are confidential so you can mail me at [protected]@yahoo.com and get the details.
Update:
I have been following is up for the last three weeks but the problem still persist
regards,
Chetan
[protected]
The problem is now resolved by rajesh of customer service dept at max.
Thanks a ton

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