Comments
MDRL online booking does work as it required promotional codes to be filled up. I had sent a mail 20 days back but no reply came nor any one called up.
Also, call center executive insist on booking through credit cards and requires full details of credit card including CVV no. What a joke!!! It has a potential for misuse. Lots o[censored]nsuspected customer must have provided the same. God save them.
With this kind of attitude, the airline surely is going to wind up its operation soon.
Although, I wish them a good luck!
MK Sinha
Also, call center executive insist on booking through credit cards and requires full details of credit card including CVV no. What a joke!!! It has a potential for misuse. Lots o[censored]nsuspected customer must have provided the same. God save them.
With this kind of attitude, the airline surely is going to wind up its operation soon.
Although, I wish them a good luck!
MK Sinha
this airline is !it should be banned with immediate effect.worst in the world!nothing more can describe it better!they should be expelled from the industry.people should immediately stop patronizing it even if one doesnt have any other option!go to hell!be doomed mdlr!
MDLR Airlines — AIRTICKET CANCELLED AT LAST MINUTE NO ALTERNATE GIVEN
I BOUGHT TICKETS FOR MDLR AIRLINES FLIGHT 9H-108 FROM GOA TO DELHI FOR THE DATE OF OCTOBER 29, 2009 TIME 13:40 HRS. THE AIRLINE PNR NUMBER WAS 03O6FX AND THE TICKET NUMBER WAS [protected] AND [protected].UPON REACHING THE AIRPORT I WAS INFORMED BY THE AIRLINE THAT THE FLIGHT HAD BEEN CANCELLED AND THAT I WAS INFORMED OF THE SAME 1 WEEK AGO BY SMS, WHICH IS A COMPLETE LIE. NO MESSAGE WAS GIVEN TO ME BY PHONE / EMAIL / SMS INFACT THE TICKETS HAD BEEN BOUGHT USING WWW.CLEARTRIP.COM AND EVEN THEY WERE NOT INFORMED. ON THE CONTRARY I RECEIVED A MESSAGE THE MORNING OF THE FLIGHT CONFIRMING MY PNR.
THIS HAS HAPPENED TO ME IN THE PAST AS WELL AND MDLR SEEMS TO HAVE THIS POLICY OF CANCELLING FLIGHTS AT THE LAST MINUTE IF THEY DO NOT HAVE ENOUGH PASSENGERS.
NOT ONLY DID THEY CANCEL THE FLIGHT BUT THEY REFUSED TO PROVIDE AN ALTERNATE FLIGHT OR ANY ACCOMODATION OR ANY TAXI ETC. THE PASSENGER IS JUST LEFT AT THE AIRPORT TO FEND FOR THEMSELVES WITHOUT ANY MONEY ALSO AS THAT WILL BE REFUNDED IN 10 DAYS TIME. IF THE FLIGHT WAS CANCELLED A WEEK AGO WHY WAS NOT THE MONEY REFUNDED THEN ?
WHICH CUSTOMER WILL TAKE A 2 HOUR CAB TO THE AIRPORT AND REACH 2 HOURS BEFORE THE FLIGHT IF THEY HAVE BEEN INFORMED A WEEK IN ADVANCE OF THE FLIGHT HAVING BEEN CANCELLED.
THE AIRLINE IS JUST EXPLOITING CUSTOMERS AND I WOULD BE EXTREMELY HELPFUL IF I CAN BE ADVISED HOW TO TAKE THIS FURTHER SO THAT MDLR AIRLINES CANNOT HARASS CUSTOMERS ANYMORE.
THEY REFUSED ANY COMPENSATION WHATSOEVER OTHER THAT THE MONEY PAID BY ME TO THEM 1 MONTH AGO AND INFACT I HAD TO BUY 2 NEW TICKETS AT THE LAST MINUTE FROM THE AIIRPORT AND THEY DID NOT EVEN PAY THE DIFFERENCE FOR THE SAME.
PLEASE HELP !
MDLR Airlines — time schedule of flights
I booked my Ticket from Goa to New Delhi and return for the Diwali breaks. and planned all my trips accordingly.First I got a message from MDLR airlines that the flight timings have been changed, as i couldn't have done anything I canceled my rail tickets that were planned according to the earlier flight timings.
When I was about to leave for Goa the day before the flight I got a message that the flight have been canceled.I was on my way to Goa at that time. They should at least have informed well in advance so that I could have made some other arrangements. I some how managed to get another flight from some other airlines but for double the cost.
I called MDLR airline to inquire If they will be cancelling the return flight , they said 'NO' that flight will be 110% on time. but they did the same thing.again I have to get some other flight by spending a lot higher.
Such companies should be declared as Fraud and should pay their customer for the extra amount that he have incurred due to their canceled flight.
I have also experienced the same.
on two different ocassions.
on two different ocassions.
I found the flight for which I had purchased tickets online, was canceled. Luckly I found this out a few weeks before while checking flight status (as I always do). I promptly canceled the ticket and expected a refund within a couple of weeks. Boy was I wrong! It's close to 4 weeks now and still no refund. I have called their call center every week subsequent to the cancellation and got a canned response: "it is going to occur in the next 4-5 days". The last I called today (12/5/2009) and asked the call center associate to provide a definitive date by which refund would occur. In response I got phone number of their Accounts head (V.K Gupta or something like that). I called the number a few times, got the phone ringing, but no one picked the call.
Here's a couple of issues about this company which I can tell even without flying with them once:
1) They don't notify their customers when flight is canceled
2) Don't expect refund for canceled flights/tickets in a reasonable time frame
I am still waiting for the refund and will update this thread with the outcome.
Here's a couple of issues about this company which I can tell even without flying with them once:
1) They don't notify their customers when flight is canceled
2) Don't expect refund for canceled flights/tickets in a reasonable time frame
I am still waiting for the refund and will update this thread with the outcome.
I agree with you, I mean the MDLR Airlines will not survive with the kind of attitude of its MD Gopal Khanda (Goyal). HE is now the Home Minister of Haryana and I wonder what kind of development he would be bringing into his home state!! HE cannot even pay his employees salary (MDLR Airlines), he owes millions of dollars to the aircraft leasing company and all his employees are atleast four months salary behind. I really wonder what kind of relief he would bring to the whole state when he cannot even afford to care for his few employees. Look at the recent firing order to the crowd! Shame on him. He is known for cheating govenrment on taxes and involved in black money transection. I really wish that somebody wise, who has the right sources would come up and bring Mr Gopal Khanda to public and uncover his shame. HE should be brought to justice !! Wake up INDIA
but as he is saying that he had mailed to the CMD mr Gopal he should mail in a response and clear the matter, but avoiding the customer request cant be tolerated.