[Resolved]  Medplus — Rude Customer Service!

Address:Bangalore, Karnataka

This is a complaint against the MedPlus Pharmacy; Customer Service Representative, (who always handle's the billing) in the Jayanagar 8th Block MedPlus Pharmacy, Address: No. 279/A, 37th A Cross, 8th Block, Jayanagar, Bangalore-560082 Tel:[protected] [Opp Closed Dosa Palace] ... This person has been very rude to customers like us. He has no respect for all the elders including my parents who are over 60 years in age. Anything you ask, he rudely says is not there & that nothing can be done about it.

Our family has been customers with MedPlus since the branch opened. But now we are so fed up with this kind of rude behavior, that we have decided to stop any & all further purchases with all the MedPlus branches. Also we have told all our near & dear ones never to buy anything from their pharmacies again.

I want very strict & stern action taken against such people. They get a fixed salary each month & are not at all bothered about the customer & in doing so they speak very rudely with all their customers.

A very unhappy "MedPlus" customer.. Bangalore South, 8th Block Jayanagar!
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

MedPlus customer service sucks bigtime! Their claims on their website do not match with customer service on ground. Public needs to boycott MedPlus and call the bluff of their so-called great customer service.
I am from Chennai and have purchased medicines from a few outlets of MedPlus. I have not come across rude behaviour by the staff but on the contrary there was an instance where a particular medicine was not available in an outlet at West Mambalam but the staff went on a cycle to the nearest medplus outlet and got the same.

Badri
in med plus pharmacy the staf is behaving very rudely towards the customers please take an action towards the staff
i am sher singh jatav from jaipur rajasthan i am working in medplus pharmacy in jaipur pratap nagar branch
my pf not recieve i am working 2008 to 2009
my pf no rj19837/69 my id card no 10093
so pls send me suggestion my mail id [protected]@gmail.com
pls sir reply

sher singh jatav
[protected], [protected]
Hello i am shruthi M from bangalore, i also faced very rude behavoir from one of med plus representative where branch is situated in 3rd main T R Nagar bangalore.i purchased medicine from that branch previous week for which bill was not issued by that representative, this week i went to exchange the medicine for which bill was not issued and that representative spoke very rudely with me and said that they cannot exchange medicine without bill when actually bill was not issued by that representative itself and agrued that women issued the bill and finally they didn't exchange the medicine.
i really do not want any further service from med plus to me and my family.
my med plus customer id is 147/22960731

i request the med plus head office to take action against these people and direct them to issue bill to every customer and behave properly with customer.
that branch address
Med plus, 3rd main T R Nagar, bangalore.
I am A Sampath kumar from bangalore (new town yelahanka 5 th phase) i purchsased medicine from 5th phase yelahanka new town branch, my med plus customer id is 5349927, usually i purchased the medicine on point basis, as per your rules and regulation, on the points i asked your representative to give the laptop bag, he said that we dont have stock please take the same from yelakanka KHB complex branch, i went their asked your representative to give the laptop bag (stock was their in that shop) he said no we will not give like that, where you have purchased the medicine you take their only, i also faced very rude behavior from one of med plus representative, where branch is situated in KHB complex yelahanka new town.
I request the med plus head office to, if it is facility is their for prizes, give the items to particular shops.

Thanking you,
Hi i am nagaraj consumer of JB Nagar branch mediplus which is situated in leela palace road. i experienced a very rude behavior from one of the staff. when i demanded for the bill when there was computer failure. but finaly he gave the bill after a long conversation. but after that whenever i go to the shop he keeps that incidence in his mind.and never cooperate with me. i feel like not to visit the shop anymore. for your information i and my family were the regular customers since the mediplus started. i dont want to stop purchasing but i want the mediplus head to take necessary action on such individual so that company name should not be spoiled due to few people like this
I am britto This complaint against was Mr.pawn kalyan in charge of chrompet, Lakshmi nagar, my sister was two days ago want to buy some medicines that person was asked my sister's name and where you studied why he asked that questions I don't know but can you warned that person thank you

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MedPlus India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    813
    Pending
    66
    Resolved
    563
    MedPlus India Phone
    +91 40 6700 6700
    +91 40 6674 3000
    MedPlus India Address
    GSR Estates, C Block, D.No. 11-6-56, Survey no. 257 & 258/1, Balanagar, Hyderabad, Andhra Pradesh, India - 500037
    View all MedPlus India contact information