[Resolved] Meru Cabs — Drunked Chauffeur

rahulsinghal

from Netarhat, Jharkhand

Address:

Mumbai City, Maharashtra

I was travelling with my wife, when reaching dadar station i requested him to wait for 5 mins till time i will search for a coolie for luggage and take the halting charges as you want, chauffeur abused with me, at station he throw away my luggage out of cab, he was drunked, and said " MERU is like this only do whatever you want to do, no one can harm us, You People outside Mumbai Should be treated like This "

Really its disgusting

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Complaint marked as Resolved

Verified Support

Mar 21, 2015

Meru Cabs Customer Care's response Hi Rahul, sorry for a delayed response here! Recently we overhauled our Customer Service operations and decided that we'd connect with all customers, respond to their feedback, and take corrective measures that may be required. It's our endeavour to provide timely and satisfactory service to all our customers and if we fall short, we must immediately respond and act on it. Your feedback helps us improve our services further. To report any incident in future, please share Booking ID/Mobile No along with the issue details at [protected]@merucabs.com Our rep will reach out soon. Regards, Team Meru