Meru Cabs Mumbai — In Spite of booking in advance failed to provide service

alertcustomer

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Hi,
I made a booking with MERU cabs on 07/10/10 for a drop on 08/10/10 from Kanjurmarg East to Andheri International Airport at 4.30 afternoon.to my surprise i got a call at 4.10 on 08/10/10 asking me to make a alternative arrangement. this is not acceptable as it the booking was made in advance and besides they should atleast let us know 2 or 3 hours before cause i will go throug lot of inconvinence because of their last min call.the schelude time.the booking ref no is ARA26514.

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Kal barucha

from Nashik, Maharashtra

I have rung so many times for Meru from seven bungalows to sahar and always been refused a cab in the area but after 2 mins i ring again for Churchgate cab becomes available..Meru is a very disappointing experience and they are only after long distance and big fares..mark my word they will never do short distance..i think they have to get their act together..also it's such a biased cab company they know..