[Resolved] Meru Cabs Mumbai — Cab hit parked car. Company shows irresponsibility

Prashanth Shetty 9920982559

from Delhi, Delhi

Address:

Mumbai Suburban, Maharashtra

I wrote a mail:
From: PRASHANTH SHETTY
Sent: Thursday, April 15, 2010 9:36 AM
To: 'feedback.[protected]@merucabs.com'
Cc: 'Prashanth Shetty'
Subject: RE: Accident
Importance: High
Sir / Madam,
I, Prashanth Shetty, staying at Nerul West, Navi Mumbai
I am owning TATA Indica XETA MH-43 R-5528. The car was parked and covered with the cover at above address.
At 12 PM on April 14, 2010 your vehicle number MH-01 JA-9148 hit my parked vehicle and badly damaged left side of driver. The impact is: the vehicle of mine parked with first gear and hand brake on, jumped 10 feet away from the place and tail lamp got broken.
My request is please pay the damage amount, extra traveling expenses (office to home and other necessary traveling) incurring during the vehicle repair.

I believe they ignored my mail. Nobody bother to contact me.

+6 photos

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Complaint marked as Resolved

Verified Support

Mar 21, 2015

Meru Cabs Customer Care's response Hi Prashanth, sorry for a delayed response here! Recently we overhauled our Customer Service operations and decided that we'd connect with all customers, respond to their feedback, and take corrective measures that may be required. It's our endeavour to provide timely and satisfactory service to all our customers and if we fall short, we must immediately respond and act on it. Your feedback helps us improve our services further. To report any incident in future, please share Booking ID/Mobile No along with the issue details at [protected]@merucabs.com Our rep will reach out soon. Regards, Team Meru