Metlife Insurance — Metlife gives you worst life

Address:

Thane, Maharashtra

Hi,

I signed up a with metlife in the year 2009, I received a policy booklet/Bond with lot of correction,
I send it back to metlife by filling the correction form as suggested by agent (Priti Savla),
Till now i haven't recvd any bond from metlife, Its been servral times that we have escalated tyhe matter by contacting callcentre & sending mail to "[protected]@metlife.com", But no response recvd,

When it comes to asking for premium i they send regular update that my premium is due, However there is no one look into the matter, Every time we get a different excuse,

i wonder will i get my money back from them,
I believe Insurance is to secure our life But my question is from whom,
Is it from Insurance company?

I don't think this company will be able to secure me as they cannot secure my documents,