Micromax A60 — Bad Customer Service

Address:Karnataka

Micromax is one of the worlds most worst customer service, Just think twice before purchasing any Micromax product about a future service, Once you get a problem with handset there is only a Single Service Centre for entire bangalore & its in Richmond Circle with One executive in Entire 20"X15" Feet Authorise Service Centre, & The Executive hardly has an technical Knowledge about the mobile problems, The Customer has to explain the Each & Every problem Regarding the Problem with in the handset, and its an multi branded store for Sony Ericsson & Micromax, Once the Sony Ericsson Customer Arrives the store the other customer has to wait till the 1st customers problem is resolved. & Once the device is handed over for repair you can't expect the device within 20days, it requires minimum of 20day to your device delivery. it may be a minor or major problem, because you will get a response from the executive that "he doesn't know when it is goin to be repaired & you will get the call from customer care once it got repaired" How Meaningfull Right
This is my problem & and not yet received my Handset Since 20th March & the Expecting date given by Executive is on 06th of April 2012
Ravindra.R
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micromax gives a very bad customer service. the technical people over there are not capable of giving any kind of service. they simply ask us to come day after day and later on say, we are very sorry, u need to replace the mother board itself and it costs 20k, while the mobile itself costs only 4k. Dont know what to do with such a mobile

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