[Resolved]  Micromax — ONE MONTH PASSED SINCE THE PHONE HANDED OVER TO SERVICE CENTRE PHONE IS NOT REPAIRED

Address:Gandhinagar, Gujarat

ONE MONTH PASSED SINEC THE PHONE HANDED OVER TO SERVICE CENTRE PHONE IS NOT REPAIRED
From: hemant patel <[protected]@yahoo.co.in> Add to Contacts
To: mocromax <[protected]@micromaxinfo.com>
Cc: priceless.[protected]@gmail.com


[protected][protected][protected][protected]

ONE MONTH PASSED SINEC THE PHONE HANDED OVER TO SERVICE CENTRE PHONE IS NOT REPAIRED

From:
hemant patel <[protected]@yahoo.co.in>

Add to Contacts

To:
[protected]@micromaxinfo.com



[protected][protected][protected][protected]

DIGVIJAY PATEL

G-1/49/4/SECTOR-23

GANDHINGAR

GUJARAT

[protected]





SIR

Name is Digvijay. Phone was purchased on 24/8/2010 and within two months it went dead while hearing the music player. I handed over that phone to service centre at Gandhinagar Gujarat pone no[protected] on date 19/10/2010 with job card no: 624186.This is within warranty period.

Almost one month has passed since I handed over phone to service centre at Gandhinagar. On inquiry they just said that the hand set-phone is sent to Ahmedabad for replacement of part. They gave me one no [protected] of Mr. Virendra Rajput at Bapunagar Ahmedabad. I tried hard to contact him but he is not taking the call.

I even tried to call Mr Vishal-[protected] but he is also not taking call. Then I contacted[protected] of pricless from where in the lady refused to talk about the status or even refused to give me the no t whom should I contact or when shall be this ise resolved.

I am frustrated and hence I sent this mail to sort out the issue.



Model no is Q-7-dual SIM

IMEI NO IS-[protected] and [protected]



What a big mistake I made of purchasing this company hand set. I should have listened the friends.

Your services are very poor standing at Zero level
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

same case with me..

i had bought Q7 and within 4 months the cell got dead.

I gave my cell at IMI mobile centre at miraroad and they informed me to come after 2 days.. after 2 days they said that the cell has been sent to delhi for repair.

It has been 1 month but i havent recvd my cell. I tried to contach [protected]@[protected] as he is Maharashtra sales manager, but he avoids my call and doesnot reply.

This was the biggest mistake i made by purchasing Micromaax.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information