[Resolved]  Micromax Gc 360 — Cheating in services

Address:Lucknow, Uttar Pradesh

I purchased a micromax handset Model micromax GC360 .This handset is 3 sim -- 2GSM and 1 CDMA .Often it starts searching while operting any menu or even if it is in simple standby mode resulting into loss of functions like calls , phonebook not ready , no message fuctions etc. and one is unable to use set for functions provided. Due to uncertain on and off or reset fuctions (all uncalled for ) battery is also soon discharged . What to say set becomes useless at any point of time .
I purchased this set from a retailor SHIV MOBILES G-25,26 Shriram Tower, 13 Ashok marg Lucknow on 23/11/2010 who on complaints ultimately suggested me to go to the authorized service centre of the company .Cosequently I visited autorised mobile service centre of Micromax namely Prince Communication Ahluwalia building Lalbagh Lucknow Ph.[protected] , a centre full of manry disgusted complainants .They as per complaint no/Job no. 4697 took roughly a weeks time name of renewal of fresh software but all in vain .it was again submitted on 30/5/2011 as complaint/job no. 5157 which after a long exercise of repairs ultimately was sent to Service Head quarter at Gurgaon as they told me .After a series of enquiries it was ultimately told that the set has come back after full repair (changing board ) . I collected it today . But unfotunately problem remains same Now I am fed up. What should I do?
S.N. Pathak
3/404 vishal khand -3
Lucknow-10
Ph.[protected]/[protected]
Details:GC360 (Micromax)
IMEI:[protected]
IMEI:[protected]
Dt.23/11/2010
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hello sir/madam,

I, Ankur Varshney, bought a micromax mobile GC360 before 3 months. there is some problem in handfree of this set and i went to service center situated at sasni gate, agra road, Aligarh, u.p., india. but there is no good response towards my complain. there is 1 month spent to this complain and today i talked to agra service center but also there is no good response of my complain, even they did not talked 1 min to me and not want to discuss regarding this.

i feel that i did a huge mistake by bought micromax mobile.

there is no value of customer here.

if you feel some responsibilities toward your customers then plz solve my problem as soon as possible.

thanks and regards

Ankur Varshney
contact no. [protected]
email: [protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information