[Resolved] Micromax Gc 360 — Cheating in services | |||
I purchased a micromax handset Model micromax GC360 .This handset is 3 sim -- 2GSM and 1 CDMA .Often it starts searching while operting any menu or even if it is in simple standby mode resulting into loss of functions like calls , phonebook not ready , no message fuctions etc. and one is unable to use set for functions provided. Due to uncertain on and off or reset fuctions (all uncalled for ) battery is also soon discharged . What to say set becomes useless at any point of time . I purchased this set from a retailor SHIV MOBILES G-25,26 Shriram Tower, 13 Ashok marg Lucknow on 23/11/2010 who on complaints ultimately suggested me to go to the authorized service centre of the company .Cosequently I visited autorised mobile service centre of Micromax namely Prince Communication Ahluwalia building Lalbagh Lucknow Ph.[protected] , a centre full of manry disgusted complainants .They as per complaint no/Job no. 4697 took roughly a weeks time name of renewal of fresh software but all in vain .it was again submitted on 30/5/2011 as complaint/job no. 5157 which after a long exercise of repairs ultimately was sent to Service Head quarter at Gurgaon as they told me .After a series of enquiries it was ultimately told that the set has come back after full repair (changing board ) . I collected it today . But unfotunately problem remains same Now I am fed up. What should I do? S.N. Pathak 3/404 vishal khand -3 Lucknow-10 Ph.[protected]/[protected] Details:GC360 (Micromax) IMEI:[protected] IMEI:[protected] Dt.23/11/2010 Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
I, Ankur Varshney, bought a micromax mobile GC360 before 3 months. there is some problem in handfree of this set and i went to service center situated at sasni gate, agra road, Aligarh, u.p., india. but there is no good response towards my complain. there is 1 month spent to this complain and today i talked to agra service center but also there is no good response of my complain, even they did not talked 1 min to me and not want to discuss regarding this.
i feel that i did a huge mistake by bought micromax mobile.
there is no value of customer here.
if you feel some responsibilities toward your customers then plz solve my problem as soon as possible.
thanks and regards
Ankur Varshney
contact no. [protected]
email: [protected]@gmail.com