Micromax — Micromax Q-5 mobile M-IMEI [protected] -Job Card No. 553142 dt 11.08.10 | |||
Dear Sir, I bought a Micromax Q-5 mobile (M-IMEI [protected]) on 05.08.10 evening from our Township. On 07.08.10 Mobile started making trouble, its trackball was not working and many other keys were also not functioning. I went to the shop keeper and returned the mob to get repaired/replaced. Wide Job Card No. 553142 dt 11.08.10 he handed over the mobile to customer care (New Mobile World, 117 CHOTI BAZARIA RAILWAY ROAD Near Old Railway Road Ghaziabad) . but till now I have not received the repaired/ replaced mobile first they told mobile will be come after 10.09.10, then they told it will come after 25.09.10 and till today(11.10.2010) I have not received my mobile. Since more then 2 month they harassing me. Kindly help. Thanking You Regards Pushpendra Singh NTPC Dadri [protected] Was this information helpful? | |||
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Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
Micromax q5 — Mobile Handset Problem
Dear Sir,I bought a Micromax Q-5 mobile (M-IMEI [protected]) on 05.08.10 evening from our Township. On 07.08.10 Mobile started making trouble, its trackball was not working and many other keys were also not functioning. I went to the shop keeper and returned the mob to get repaired/replaced. Wide Job Card No. 553142 dt 11.08.10 he handed over the mobile to customer care (New Mobile World, 117 CHOTI BAZARIA RAILWAY ROAD Near Old Railway Road Ghaziabad) . but till now I have not received the repaired/ replaced mobile they are telling repaired mobile will be come after 10.09.10. So due to this I am facing a lot of problem.
I used mobile for 2 days only and it is with customer care since one month. If Mobile started making trouble within 2 days there will always be chance of making trouble after getting repaired So it should be replaced instead of repairing and should be given to customer within 7 days of complaint.
Kindly arrange to replace the mobile.
Thanking You
Regards
Pushpendra Singh
NTPC Dadri
[protected]