[Resolved]  Micromax Mobile — Poor service, irrespective response of poorvika mobile shop team

Address:Salem, Tamil Nadu

Date 8/9/2011

Irresponsible customer care service in poorviaka mobile salem branch
Dont care attitude, not even pay attention to customer when if its say some error in mobile..

To :
Manager
Poorvika mobile brance
Opp saradha college
Salem-16

From:
Urendiran
65/2 sakthi nagar
Chinnatrirupathi
Salem

Bill no : 6395
Purchase date :04/11/2010
Purchased model : micromax cg360 mibile at salem brance

Dear all customer
I have very bad experience in poorvika mobile center at salem branch people, i'd bought cg360 micromax mobile at poorvika mobile shop on 4/11/2010, but few month, set has so many issue and i went service center also i went " poorvika shop at salem, but their response and dealing customer is really bad, they not even care the customer when its come any issue on hadset,
I have been contacted chennai branch office mrs. asha and also i have contacted salem brance rajesh / balamurali, but all are in same state they not even given replacment not any new handset which is less thean price, due to this i have lost my client and mentel stress..
Hence that reason i just make awarness to all our customer to avoid dealing with such kind shops.

Please see attached my bilil copies / mobile picture / contacted person visiting card.

Best regard
Suren
[protected]
+3 photos
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

hiiii:
my self nayeem here, i went to poorvika store an asked the executive to suggest a good mobile on my budget, he gave me micromax X102, to make his sale on micromax he gave me this mobile, this is the worst mobile ever seen my life, i gave twice to serive in one week . i ave to screw that person an that showroom, please do help me... i don blame on micromax but i point on tat executive.
IRRESPONSIBLE CUSTOMER CARE SERVICE IN POORVIAKA MOBILE in chennai perembur
Very worst customer care service in poorvika micromax service center in narth usman road, chennai
Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.

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