[Resolved] Micromax — No Service & No Support for my phone | |||||
I have purchased Micromax A52, we noticed less than month that the phone says Not reachable while trying to reach the number. This happened multiple times with full signal in the mobile. Then we took it to the MOBITECH Service center to get it repaired, they said that they are not sure about this problem and they need two to three days of time to repair it, I a fingers crossed to hear those words from then, Finally they decided to re install the Android operating system to complete it with in one day. They completed the service and handed over-ed the phone back to me. I tested it again and found the same problem in the phone with lot of disappointment. I tried to manage it some how, but unfortunately the issue became more typical. I went back to service center and explained the complete scenario, they informed me that the problem is with mother board of the mobile and it has to be replaced from the company end. They are not sure about the TAT time to be taken for the service, with lot of frustration, I decided to give the phone. They took close to 25 days to complete the service. Finally they gave to phone with new problem with power button in not working condition, I reported to them about the problem immediately and they sorted/managed it some how, I tested it again and found the same problem in the phone. Now at this point of time, there are two problems to this phone 1. Not reachable area in-spite of with full signals in the phone.(From the purchase of the mobile) 2. Power button/Lock button doesn't work. (After second service) I purchased a new phone (NOT MICROMAX) not wasting my time further. NOW I DEMAND A PROPER SERVICE or REPLACEMENT WITH ANOTHER PIECE. I CAN NOT TOLERATE ANY MORE. NOW PLEASE LET ME KNOW THE PROCESS TO BE FOLLOWED. Micromax A 52 IMEI No.:[protected] IMEI No.:[protected] S No.: V024830A[protected] EAN No.:[protected] This is the below error message, I get while I try to "Leave your Comments / Questions" option using through your website in contact us page. Your Support contact number, keeps me on hold all the time. I am VERY FRUSTRATED with MICROMAX. Was this information helpful? | |||||
Aug 14, 2020 Complaint marked as Resolved | |||||
 8 Comments | |||||
Comments
I support — I support
I support PAL-ME-INT Co. At the beginning I thought the documents they prepared for me were common. But then without them I would hardly cope with the British Embassy and Offices of the National Insurance Number. Dear Sir,
My micromax mobile model is X116. No service of GPRS/MMS/WAP in this handset. I need GPRS facilities in this handset.please provided all facilities.
Thanks
kailash Singh
My micromax mobile model is X116. No service of GPRS/MMS/WAP in this handset. I need GPRS facilities in this handset.please provided all facilities.
Thanks
kailash Singh
Micromax — SERVICE AND SUPPORT
HEN I PURCHASE NEW PHONE ,AFTER 10DAYS IS NETWORKING PROPERLY .I VISIT URS NEAR MICROMAX AUTH SERVICE CETRE IN BHAJNAPURA DELHI NAMED SAMEER TELECOM (C-28/2,MAIN THANA ROAD,NEAR AGGARWAL SWEET CORNER,BHAJNPURA.[protected]@YAHOO.IN([protected],[protected].WHEN THE TIME MY PHONE IS WORKING ONLY MY TRACK BALL HAVE SOME PROBLEM.AFTER THAT THE OPERATION OF MY MOBILE I FOUND THAT MY PHONE IS NOTWORKING AND DAD THEY GETTING RESTART AUTOMATICALLY.AND URS executive SAYS ME THAT UR PHONE HAVE MANUFACTURE FAULT AND URS KEYPAD MANUFACTURE FAULT/CUT AND SAYS PHONE NEED SOME TIME FOR SET KEYPAD MEANS (FOR-SET) .AND THEY PREFERRED ME FOR UR PATEL NAGAR BRANCH.BUT I FOUND THAT ON UR PATEL NAGAR BRANCH IS CLOSED AND TELL ME WHATS I DO ?OTHERWISEE I GAVE UR COMPLIMENT IN Consumer Court.I would like to request the replacement or repair of this phone under warranty.Micromax — No service
I own a Micromax X4i Mobile hand set. After appro. 4 months o[censored]se its battery backup gradually decreased. I took it to its authorised service centre at Patna. After keeping for more than 2months service centre returned it by saying they unable to repair due to unavailbility of parts from the company. At the time of giving my mobile for service it was in working condition but when they returned it was not working at all. Till now I am suffering and wandering to get my mobile repaired.Please help me on my email [protected]@gmail.com
or on [protected]
Micromax — about service
Dear SIR,i have a x550 handset. there is a charging problem in that. when i went to the service center "MILAN MOBILE CARE" they said that my cell will not be repaired...they give the excuse that charging jack is infected by water. and i can say that 100% my cell isn't infected by water. no one can prove it. and if my cell is infected by water then that should not be worked but it is working...i m very frustrated from their service. i can charge my cell, with a little bit trouble...
i mail this complaint to "[protected]@micromax.com" on Tuesday, 8 March 2011 5:37 PM...they will not reply...after that i send them another massage n asked "hi...is anyone there who listen our complaint." they replied, "NO ONE"
what can i do? please help me
MICROMAX/MOBILE PHONE — NO SERVICE DONE
I HAV PURCHASED ONEMICROMAX MOBILE x226 MODEL ON 21/1/2010. NOW THE PHONE IS FAULTY THAT IT IS NOT GETTING RECHARGED AND I GAVE IT TO THE SERVICE CENTRE AT V CONNECT SOLUTIONS, APOLLOW DUBAI PLAZA F006 FIRST FLOOR 100 MAHALINGAPURAM MAIN ROAD NUNGAMBAKKAM CHENNAI ON 21/6/11. I GOT IT ON 4/7/11 WITHOUT ANY WORK HAS DONE AND THE SAME FAULT ARISE AGAIN. NO RESPONSE THROUGH PHONE. PL SUGGEST ME WAT TO DO. TANK U.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
10142
Pending
0
Resolved
3252
+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
Micromax — No service
Dont buy any pgones from micromax... there is no service