Micromax — Pathetic Customer service

Address:

Hyderabad, Andhra Pradesh

Hi,I purchased Micromax a45 mobile from Univercell store in hyderabad(Dilsuknagar),one and half month before only.My Mobile stopped working.I purchased insurance also from the same store,they assured and promised for good service for my insurance.Now when my mobile is stopped working.First i took it to the micromax service center they refused to do a free service as if i hold insurance, and they are not ready to repair it, so I took to the stores,the response i recieved is worst.they say that the person(Manager) who promised has been resigned from univercell and we dont take any responsibility and refused to give service at all.Very pathetic customer service and no proper reply from any staff memeber in univercell.


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Regards
Ramakrishna