[Resolved]  Micromax — Service denied by Micromax company

Address:Uttar Pradesh

Sir,
I had purchased Micromax mobile model A60 6 months back. The touch panel suddenly stopped working. I contacted Micromax customer care and they asked me to come to Noida office to submit mobile.
I reside in greater noida, and I had to take off from my office to go to service center. The service center person denied any help mentioning that moisture has gone in mobile. Even though I requested that there was no such case, he denied getting repaired under warranty.

It led to unnecessary harassment and waste of time for me. I request you to take action on the above issue. Service quality of Micromax mobile is extremely bad.
With best regards

Deepak
[protected]
[protected]@rediffmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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Micromax — service denied

I bought a micromax A57, 7 months back, I was facing some problems with the handset so I took the handset to their Behala crevice centre - first serve,after waiting for hours they denied cervicing saying the original purchase bill is not having imei sticker on it

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