[Resolved]  Micromax X260 — Battery problem

Address:

Gujarat

I have purchased Micromax mobile X-260 model 5 months back.
But just after few days of purchase, I feel there were some problems in using this mobile. At last, I got it checked at your authorized service station at Shivranjani char rasta. They have checked and asked me that there is a problem in battery. He also advised me to get its replaced, since the mobile is in warranty period. I gave him battery for replacement. He told me that it takes at least 10 to 12 days to get replacement.

Now, I regret to inform you that today even after more than one month has been passed and number of follow ups made by me (personally as well as phone inquiry); the replacement of battery is not received. I have also talked to Mr. Mukesh at your customer care office at Delhi. He also confirm that they will replace the battery within 7 days. But I feel sorry fto state that till writint his compalint, I have neither received replacement or response from your end.

I request you to look into this matter and arrange to send my new battery urgently.

If I will not receive replacement within 5 days, I have no way but to complaint in Consumer Redresal Forum.