Microtek — Strong Complaint about Improper Services from MICROTEK.....My Complaint No.MJ402629....

 
17 Reviews
H-57, Udyog Nagar, Rohtak Road, New Delhi-110041., Pune, Maharashtra, India
I am owner of 3 KV Microtek Inverter since last 4 years.

I came across your Service Department two times before.Firstly, my
inverter was making untoleable and very disturbing noise and it was
unable for me to keep the machine in my house. I called Microtek
Services and that time my inverter was under warranty. I asked your
people to give replacement of the machine as the machine noise was
disturbing us and actually it was a written commitment from Microtek
on a printed Phamplet that 3 KV machine which will be supplied to me
will be noiseless. Finally your people refused to give a replacement
and replaced the fan with my costs and assured me that the machine
will not make any noise thereafter. Surprisingly, my problem was not
resolved even by 10%. And this was how I was taxed though my machine
was under warranty and without any result.

This time when I contacted Microtek, Pune, as per the Complaint Number
mentioned in the subject, Mr.Sabir K.Gardi attended the complaint
hurriedly on 6-7-2013 and finished his job within 2 minutes of time
and told me that he will give fault finding report to the office and
his senior will attend my complaint in couple of days.

Surprisingly, nobody todate has attended my complaint and my inverter
in still in non-working status. This delay may cause damages to my 4
Exide Battries which costs @ Rs. 1 Lakh.

In short, Microtek Service Policies and day-to-day administration
never looks Customer-Friendly. Microtek tries to dictate its own
unacceptable policies and strategies to the customer every time.

If my Inverter will not be repaired within 2 days from now, I will
take strict action against you by putting this matter on media and
also by launching legal complaint in the Consumer Court asking therein
huge compensation against your improper services and damages to my
Batteries due to your insufficiency. You will be responsible for all
the costs and consequences arising thereafter.

Dr.A.V.Dasture.
Complaint comments  16 Comments     Updated: Share0Tweet0

Comments

UPS /MERCURY — Servicing System

I have baught one UPS about one year back i have got some complaints after this period .I complainted in mercury and they told me to give the ups in a service centre of them I send the UPs in Kobians calicut after the 3 months im not getting the ups back.

Microtek — Inverter not working

Dont buy Microtek inverter. It ll never work at all and the customer service never picks up your phone

Microtek — battery changing

From[protected], i am calling to microtek ups battery not in good condision, service center that my ups had some problem but every time they gave me same response that our tech. Is coming to your home till afternoon, than next day so on.
what i do
mob:-[protected], [protected]

Microtek — proper not working ups

Hi sir,
I have baught one UPS about one year back i have got some complaints after this period .I complainted in angel computers near taj motors and they told me to give the ups in a service centre of them I send the UPs in Kobians calicut after the 3 months im not getting the ups back...
I completely agree. Microtek Inverter is cheating with public money. The UPS is of a poor quality, and once it stops working it will never be repaired.

Microtek — don't get backup of inverter

Dear sir,



We Purchase our microtek UPSEB 850 before some months at shikrapur 412208, when we purchased it problems is follow with it. We call on sales no[protected]which print in your book) but the reply is “this no does not exists”. We call on next no[protected], but it”s not responding. So tell me the nearest way to solve my problem. We are touch in consumer complaints forum

Microtek — warranty unfulfilled

i bought a microtek inverter model number upsmeb800 s.no n8jggnb10146 from m/s munger motor engennering works badi bazaar munger. the instructions in the service manual ask to contact the seller for any service but for a week i was denied the service and finally i was told that it is company which is responsible not us.
sanjay
ihave got microtek ups model HGE600AZ AND SERAL NO 8KUPNB151966 WAS NOT WORK PROPERLY IT WILL BE RESTART WHEN MAIN OFF

Microtek — change of UPS Bty

R/Sir
i want to change my microtek UPS Bty Srl No8JUPNB132195 model no HGE600AZ date of purchage 10/12/08 how many charge to paid and please me contected No [protected] my add vijender singh sangwan BSF Aceademy Tekanpur TAC Wing Quater No 169 Type one Gwalior MP pin 475005

MY UPS IS NOT WORKING
i want to change the batery o[censored]PS

model no---600VAHG

S. no ----7KUPNX-229190

please contact me as soon as possible

contact no-- [protected]
address-- ho no 3676
sec--23, gurgaon(haryana)

Microtek — with out clearing fault resulting ok

I Mr. Arif Chougule proprietor of ALL IN ONE, like to inform you that my customers are facing alot of problems with your service centre guys as one of my regular customer had made a complain about inverter machine (UPSEB600 - 9CGANB145104) making sparking noise and your technician Mr. Durgesh from Thane - Mumbai service centre have attended this complain but without inspecting the fault he changed the board (card) and he reported the customer and me that it is working fine but there was same problem still going on with the machine so made a complain again and another techncian attended this complain and found the fault of 3-pin plug of power supply so he changed that 3-pin and inverter machine started working but because of changing board (card) battery use to get heat up and it got dry so this time I personally replaced that battery but the second battery also started heating up. I have faced a lot of problems with your service centre as before 3 years also i have faced problems with the same service centre guys. I had complaint to MR. RANBIR but he is also not responding about this complaint. The customer had returned the machine and battery and asking for pay back their money. How can I pay this money after 18 months.


Microtek company always saying they having engineers. Are they having qualified engineers?

Microtek — NOT HONOURING WARRANTY

I HAD BOUGHT A MICROTEK BATTERY 15/04/2010 WITH 36 MONTH WARRANTY. IT IS NOT WORKING NOW AND I SENT A MAIL TO MTEK CUSTOMER SUPPORT BUT I DIDNT GET ANY REPLY. NOW I DONT KNOW WHERE TO FIND A MTEK SERVICING CENTRE.

MUKESH SINGH
[protected]
PUNE

Microtek — not support customer

this company not support product user. i have already user this brand battery mtekpower. this battery perchasing date nov. 2010. pershase store om computer. shop number 19 super bazar station road moradabad 244001.
this brand battery not work properly i wil go to mtek sirvice center duggal sb. dawal phatak moradabad. this battery submited 14 days ago but not support me.
i have a big problem 3 person. pls help me
(1) Vikaas ji Mob. [protected]
(2) duggal ji Mob. [protected]
(3) noor sb. Mob. [protected]

thanks

SIKANDER NAJMI
[protected]
FRAUD / CHEATER/ BAD SERVICE PROVIDER

This brands mtek power battery ( microtek) not support any customer my complant not any action 6 days.

this is very fraud company. pls. help me



sikander najmi
[protected]

Non Functioning of UPS Battery

Battery Purchased from your cutomer care centre at bhagalpur vide receipt no-10/33167 dated 6.12.2013 not work properly after repeated replacement of battery four to five times please take action urgently for needful

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    3%
    Complaints
    217
    Pending
    4
    Resolved
    6
    phone
    +91 11 4273 3377
    +91 11 4273 3333
    location
    H-57, Udyog Nagar, Rohtak Road, New Delhi, Delhi, India - 110041
    Microtek - Strong Complaint about Improper Services from MICROTEK.....My Complaint No.MJ402629....