Millennium Toyota — Beware… of Millennium Toyota… They charge extra payment in name of Taxes

Address:Thane, Maharashtra

Beware… of Millennium Toyota… They charge extra payment in name of Taxes paid to the government. Ask of every minor details before booking your car... However I would suggest to not buy from them...
I purchased a car in July 2012.. Toyota Etios (Diesal) Car Value RS 6,66,842/-
Below are the charges they collected/Asked from me in name of Taxes.

1. Registration & Road Tax Rs 78,971/-
At time of provide the reveipts they provided only worth Rs.73,703/- on asking about the balance amt manager provided a Debit note.. I asked him to provide me with details of the excess charges which was not informed or stated anywhere in their price list or documents we signed.. Below is the break up. Service charges were not inform and came to me as surprise.. if it would had been informed in advance I would opted to do the registration personally or externally.. And save all or some of this amt..
Invoice Value of the vehicle 666842
The Registration Charges include the following Costs:-
Tax Component Tax - 11% on Invoice Value 73353
RTO Receipt 350
Total Tax Component (A) 73703
Service Charges
Vehicle Transportation - Include. Driver, Toll etc. 750
RTO Agent Charges 2700
Petrol for Transportation 800
Number Plate Charges 500
Miscellaneous Expense 20
Rounding Off 6
Gross Service Charges 4776
Service tax - 10.30% 492
Total Service Charges (B) 5268
Total Registration Charges ( A + B) 78971

2. CRTM Charged :
They charged me Rs 1,750/- against Temporary registration with RTO before actual Registration... CRTM charges.. when I asked for receipts they were reluctant to give so and agreed to Refund me that amount after arguing and escalating that matter.

3. Local Body Tax..
Rs. 24000/- . This is Local Tax if you register your in Mira Bhyandar .. however as per Municipal Corporation Tax is 3% of your commodity price which is 3% of Car Invoice Rs 666842/- Rs 20005/- but they are charging against the total price.. Car Price + Tax + Insurance.. + 1000 service charge for the same.. I was lucky to argue and opt out/refuse to pay to the dealer and paid on my own.. save me Rs 4000/- I suggest all to do that.. or you will be fooled.

4. Tax on Accessories..
Millennium is charring 17% tax on any accessories purchased in Mira Road which is incorrect.. it should be around 16%.. (12.5 % VAT + 3% LBT + edu cess). 1 % extra fraud in Tax her again.
I wrote a email to their Sales Manager on 25th July when I recived all the papers and Bills.. on tallying the payments made and actual billes I paid extra.. I continuously followed with him almost everyday and he did not bother to reply.. Then I escalated the matter to Toyota Kirloskar, there after their Head Customer Relation intervene however I am still fighting for my excess payments which were not known to me. I asked for the refund amt Rs 7268/- which I paid extra off which they replied multiple solutions however still not giving what they collected from me by cheating me.. they agreed to pay me rs 5030/ only out of rs 7268 that is paid. As good will gestures… I will be sending a legal notice for cheating me by collecting extra payments in name of service charge against Taxes to be paid to government..

Those who are reading this article.. Make sure you ask every detailed on prices and refuse to pay extra.. they are other dealers who do not charge anything extra and are loyal towards customer and government.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Toyota
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    23%
    Complaints
    1367
    Pending
    0
    Resolved
    320
    Toyota Phone
    +91 80 6629 3001
    Toyota Address
    Plot No.1, Bidadi Industrial Area, Bangalore Rural District, Ramangara, India - 562109
    View all Toyota contact information