Mobikwik — balance not received

Address:New Delhi, Delhi

dear sir;
my mobile no. is-[protected] my transaction id is [protected] balance rs -399 airtel mobile my bank bal debited with 399 rs but my bal not found pls solved this prob
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Dear Consumer,

Your payment dispute has been resolved already.

You should have received a notification with complete details of the payment status. Please check the balance in your Mobikwik wallet to confirm the Payment update for a successful transaction.

Thanks,
Support Team, Mobikwik.com
Email - [protected]@mobikwik.com
Phone - +91 [protected]
I have made recharge of mobile number [protected] but not received..
Dear kundan.[protected]@gmail.com,
Please note the details:
Transaction Type Debit from Wallet
Service Description Prepaid Mobile Recharge
Service ID [protected]
Transaction ID [protected]
Transaction Date Sun Feb 15 17:43:10 IST 2015
Transaction Amount Rs. 32.0
Wallet Balance Rs. 28
Wallet Type Semi Closed

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