Mobikwik — Fraud company

Address: Bangalore, Karnataka

Hi,

Yesterday(on 17th March), i tried to recharge my Mobikwik account balance paying Rs.340. The amount is debited from my bank account, but still nothing is credited to my mobikwik account balance. Can someone tell me is this really a fraud company. Do they have any customer care number to contact.
Even i have raised a complaint on their site, and my ticket number is 11005. But till date this is still an open issue. Any one have any idea on this company, and how to resolve this matter.

Regards,
Pavan
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25 Comments

Comments

My name is Mugurmat,
I bought 640 XL Duos on 9th of last month. To get the widely advertised and assured ₹ 300/- out of 3600/- distributed over 12 months, I spent a lot of time and went through a lot of mental tension making calls which they refuse to pickup. I am put on hold for six minutes. I disconnected the call. I could have got it at much lower price from on line sales. But I bought it from showroom and get the payback details written on the bill. I have the bill with the manager's instructions. I got the promised ₹ 300 after nine days. Now on the second month I applied LUM300 and when a message showed that payback was successfully applied I was relieved. But payback did not happen. I submitted a ticket through MobiKwik app. After four days of complaint I got an SMS saying my ticket 3741882 is resolved and a email is sent how it has been resolved. But no mail. Now they do not take calls from my mobile. Mobikwik app on my phone gives messages to enter message, when I click on OK, I get a second message asking me to enter my valid ten digit mobile number. This message is identical to previous message. Complaint and mobile number is entered exactly like the first complaint. They do not want any communication from me. I would like to file a case against this company. At the age of 70 I get upset and mentally disturbed by people who try to cheat. I want people to know what is happening and what is Mobikwik.
My registered mobile number [protected]

Fraud company - Comment #2245512 - Image #0
I have the Lumia cash back offer coupon code (LUM300) of ₹300 but when I'm debiting it,
It is showing again and again as coupon invalid.
I have also filed a complaint on their site with ticket no. 3947393 but 18 days are gone and still no one had responded.

my wallet is blocked

Sir i am rahul kumar . Sir I request you my wallet is locked . sir please reactivate my wallEt my user id is [protected]@gmail.com

Payment not clearing

i paid amount rs.400/- for my vodafone number ([protected]) date[protected] your tranx ref.[protected] but still not recevied my amount vodafone how i get the refund this amount

Online recharge payment refund

Dear Sir/Madam, Today i tried to recharge in airtel for 45 INR. It cannot be processed at the time.Transaction Number is TNR[protected]. The new wallet balance is Rs.45.Tranx Ref:[protected]

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    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information