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[Resolved]  MoolChand Hospital — Unprofessional and Irresponsible Moolchand 15th Aug 09

Patient's pillow had 'BLOOD STAINS' on it, and when we (attendants) confronted the Moolchand's staff members, they showed perfect example o[censored]nprofessional and Irresponsible behavior. Their 'Emergency In-charge' - Elova Nanda, first refused to answer the phone and later called in to say that she will not come for such a trivial issue, have the attendants "write a feedback form".

When it comes to money, the staff was very upfront (they even charge you for basic hygiene 'mask' costing Rs.7). Asked for exorbitant Rs.10, 000 (like a 5 star hotel); however, when it came to provide "service" (like 5 star hotel), staff members refused to take the ownership... see how the staff member reacts... when confronted.

I have uploaded the video recording of the incident on Youtube.com
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Aug 14, 2020
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    MoolChand Hospital
    Customer Care Service
    Customer satisfaction rating
    8%
    Complaints
    25
    Pending
    0
    Resolved
    2
    MoolChand Hospital Phone
    +91 11 4200 0000
    MoolChand Hospital Address
    Lajpat Nagar III, New Delhi, Delhi, India - 110024
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