[Resolved]  Motorola, A1200 Motoming — worst customer care and services at redington madurai , tamil nadu, india - 22 Jun 2009

worst customer care and services at redington madurai, tamil nadu, india - 22 Jun 2009
i am having a motorola ming a1200 mobile phone, and i gave for service to change the outer case of the phone, at redington madurai, tamil nadu, india on 5th of june 2009, and hardly 18 days past and a zero response at redington madurai, and now ie., on 22.06.09, they are telling to me on phone that it will take another 4 days to get complete the service, and they are telling excuse because of lag in delivery of the outer case of the phone from redington, chennai. work order number: MD/MO/09/00552
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Aug 14, 2020
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motorola A1200 (motoming) — bad customer care service

My touch screen phone A1200 has recently given some trouble and I have given it to the service centre listed in the company booklet.After repeated phone calls and lots of delay,I got my phone back after 2 weeks.However,NO REPAIR has been done after all this while.The touch screen continues to malfunction and I do not know how much longer it will take if I give my phone to the same dealer.Is there any solution to my problem?
sir this month 04/07/09 i give my uncle cell motorola z6 to vellore in tamilnadu motorola serive centre even to also i not have any proper reaspons plz... take over any kind of action are i go to an another taken on plz... reaspons me. immideatly thank you!
I have recently purchased Motorola Z6 Model mobile from Univercell/Kancheepuram(Purchased month is Feb 2009)
one month back i found the following problem
1.Red Button not working
2.While making the calll camera will open
3.Very bad battery backup
i went to univercell &given for serivice, after 15 days they have serviced & given the mobile to me
but now again i found some problem

keypad button not working
camera not working
i cannot make the call
totalaly moblie system failure
Again i went to univercell, but they respond is un happy for me

So please that confrim i can get the new moblie from them, or i can get the service only

Regards
P.M.Jagatheesan
i have given my v3i cos it was ded at the service center
but still in grace period ... the service providers are taking lot of time to fix it ...
i have submited it at 26.08.2009
but still, got no valid responce 4 that

msn no..E70AHY26TT
IMI NO..[protected]
CONTROLE NO.. 401000

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