[Resolved]  Motorola MB300 backflip — Motorola MB 300 backflip OS issues / Company fraud on Android 2.1 update

Address:Bangalore, Karnataka

Hi ,

I bought a Motorola MB 300 back flip from Central JP Nagar about 5 months ago.
The phone still has warranty of 7 months left , after 2-3 days of purchase I ran into a lot of software issues on the Andriod 1.5 version.

There are only 2 authorized service showrooms for motorola - Rajajinagar & Jayanagar.

I visited the jayanagar showroom and gave the phone to them to look into the Andriod 1.5 crash issue and also gave them requested documents of Bill & Warranty copies , after 1 day I was given a phone which had multiple issues & crashes than before - so many problems I cannot explain on this complaint.

In simple words , the phone which I bought for about Rs.16,000 was worth nothing as outgoing calls were not going/or delayed , frequent OS crashes .Their response was they plugged and downloaded the latest android 1.5 version and still this crash & issues continue till date...

Apparently andriod 1.5 version has lot of bugs & issues and surprised Motorola went ahead with this software.

It was also announed by Motorola that Motorola MB 300 back flip users would be provided Android 2.1 update which will solve most of the problems , but now on their official site they mention that Asia-Pacific users will remain on 1.5 version and only US customers would get the 2.1 update.

https://supportforums.motorola.com/.../softwareupgrades

This is Corporate Fraud at it's height and some-one needs to hold Motorola responsible as they are cheating the customers of this phone model which have lot of issues inherently built into the phone - HOW COULD THEY SELL THIS TO THE PUBLIC.

Please look into the matter and provide a acceptable resolution.

Regards
Nandan
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Complaint comments 

Comments

i am living in punjab and i bought my mb300 7 months beforte and i am also suffering from same problem and i am not able to make and receive calls but this issue is less when i use any operator other than vodafone it means its comparatibility with vodafone is wrong may be signal frequency problem or any thting else any thing u found for resolving this issue please tell me also on [protected]... some tricks i have to use it now but not enough
even when i went to its customer care then they told me rudely that they dont know about this phone and company didnt gave training on this cell and they asked me to not come again and again
i too faced same problem. still unable to use the phone for more than sevan months. motorola support team, what are you doing. pls provide the update for indian customers

motorola back flip — cell is not working

motorolabackflip is defected phone ... incoming problem when u call me u heared ring but not in my phone on my side plzz do something... imm

backflip mb300 — cell is useless

do something plzz its very urgent ? otherwise i go to delhi high court and claim to motorola company ...for my time and my money ....

speaker is not working

I bought moto e on big million day.Now my phone's speaker is not working.As per sales contract this phone has got one year warranty.Can I claim warranty.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Motorola Mobility
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1939
    Pending
    0
    Resolved
    1021
    Motorola Mobility Phone
    +91 12 4413 1500 (India)
    +1 800 668 6765 (USA)
    Motorola Mobility Address
    12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City, Gurgaon, Haryana, India - 122002
    View all Motorola Mobility contact information