[Resolved]  Motorola Mobile Model L 9 — Not functioning

My this mobile was purchased from " THE MOBILE STORE" Crown Interiors, Faridabad Haryana in September, 09.
This set was kept for charging and all of sudden the Voltage gone high and the mobile got off. I tried to switch on, while switching on screen was displaying for a second and went off. I send this system through one of my messenger to Simran Communications, 2nd Floor, Neelam Flyover Market, Faridabd. I could not visit personally because I am stationed in Jalandhar ( Studying in Jalandhar ). To my utter surprise they first told the mobile is immersed in water. This cannot be true because in case it is submersed in water the the PH paper pasted in get Pink whereas in my mobile it is intact. Secondly they said somebody has tampered it. It was a great surprise to me as I took the mobile to Morotolla's above service centre only ( that was the first time ) no one else touched it. What I could gather is they wanted to simply avoid to get repaired under warranty and taking refuge by one or the other offence.and to mint money as they have asked me to pay Rs. 48, 00 towards repair charges which I refused and I asked them to give a letter but what they smartly did was typed out a letter saying that warranty of this mobile stands cancelled and customer bought it in damaged condition. More details can be provided once asked and the mobile is still kept in same condition
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Aug 14, 2020
Complaint marked as Resolved 
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