[Resolved]  Motorola W - 220 — NON RECEIPT OF FASTRACK SUNGLASS ON PURCHASE OF HANDSET

Dear Sir,

This is regarding purchase of motorola handset model no.w-220. I have purchased the above handset on[protected] from Mobile Stores, near Borivali Station, Borivali (West). At the time of purchase, I was offered a scratch card gift. After scratching the card, I have been told that, you have won a fasttrack sunglass and the same will be sent to your residence within 7 days. After waiting for a month I went to mobilestore and enquired about the scratch card gift. I have been told that, the same will be sent to your residence within 2-3 days. This incidence repeated 7-8 times. Every time on my enquiry, I have been sent back with the same answer that the sunglass will be sent to your resindence within 2-3 days. Finally, I took up the matter with the Motorola company in the month of March 2008 by way of e-mail quoting my mobile no.[protected] and my residential address. But till date, matter is not settled. I therefore request you to kindly look into the matter personally and advise me accordingly.

My residential address is as under

Flat No.64, 7th floor, Gorai Shivai CHS Ltd., Plot no.33, RDP-1, Opp. Suvidya High School, Above CKP Bank, Gorai-1, Borivali (West), Mumbai-400 091.