[Resolved] Motorola Zn300 — my warranty mobile strip is not working & Authorized Service Center persons not cooperates with consumers | |||
Sir, My Name is U.Venkatasubbaiah from andhrapradesh. I purchased a motorola zn300 model handset on 09january2010 in chennai .actually study purpose i am staying warangal in andhrapradesh. on 07 june 2011 my handset strip is not worked . also display is gone but phone incoming & outgoing also worked . i visit to the Authorized Service Center (S.S.Bharahi Communication, B.O. #8-9-100/12, Victory Estate,J.P.N.Road,Chowrastha, Warangal. Phone :[protected],Cell : [protected]) on 09th September 2011 at 6.00 p.m as that service center timing is 10a.m to 7p.m. The engineer simply told that strip is not available any where. but i explained the problem too patiently. After sometime i introduce myself arguments then they opened the handset. i told open the handset is there any damages show me. then they told no sir that's strip problem only. I explained so many times & requested also .otherwise you must contact your head office how to work my phone properly ? he says here is not available. as servicemen is not says clarity & he plays any games..he is not co - operation with consumers. that's why asked to you where is solved my problem? as service center members not gives ideas then why are you launches in so many branches & how to gives all rights for irresponsible persons? why are you introducing this type of cheapest mobiles in market?i asked to you how to solve my problem & how to get my working mobile?..please give the service center address in Hyderabad or as nearest places... am also gives toyou my mobile details : my mobile IMEI no:[protected] msm:h60ANE2G342N300 AP1926AD3K8BQ4-4411C11 FCCID:IHDP56JQ1 with thanks and regards U.Venkatasubbaiah mobile [protected] and [protected]. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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Motorola ZN300 — Warranty Repair
Sir,I purchased Motorola Handset Model ZN300 on 10 Oct 2009 and it was deposited for warranty repair in Redington India Ltd , Sec-14, Gurgaon on 29 June 2010 on problem of not switching ON, however I didn`t get back till date. Maximum time when ever I call to service centre the Phone Number either will be busy or if they attend the reply is always same of set is not ready due to spares are not available and it will be take few days. I called so many times to service centre also customer care, but I am facing worst service from Motorola. Thus in regarding my case there will be appreciated to solving my problem as at the earliest and pls find following details :
Service Centre : Redington India Ltd,M-47,Ground Floor,Old DLF Colony, Sector-14, Gurgaon.(Hr)
Work Order No : GU/MO/10/00403 dt 29 June 2010
Model No : ZN 300 Silver
IMEI No : [protected]
Date Of Purchase : 10 Oct 2009