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[Resolved]  MRF Tyre — a crack due to rupturing of nylon cord from left side

To
Customer Grievance Cell
MRF Ltd

Dear Sir

I had buy a motor bike Make Honda Unicorn from Sudarshan Motors, Civil Lines , Nagpur ENo KC09E1045855 Chassis No ME 4KC093B98044918 on 23:03:2009. The said vehicle was fitted with Tyre No MRF[protected]P Nylo Grip Zapper-F5 .The above tyre was has developed a crake due to rupturing of nylon cord from left side within a year of purchase of vehicle . Said vehicle is only used for private use not for any commercial purpose . Such a damage due to private vehicle use is impossible except under any manufacturing defects. total Mileage till now is approximately 7000 Kms

You are requested to depute your area agent for inspection of tyre said purpose and arrange to issue me a fresh tyre.

Thanking you

Yours Faithfully

Rupesh Borekar
Safety Officer BGR Energy
New Khaperkheda Power Plant
Nagpur Maharashtra
Mobile [protected] ,
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Aug 14, 2020
Complaint marked as Resolved 
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    MRF Tyres
    Customer Care Service
    Customer satisfaction rating
    15%
    Complaints
    667
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    0
    Resolved
    103
    MRF Tyres Phone
    +91 44 2829 2777
    MRF Tyres Address
    New No. 114 (old No. 124) Greams Road, Chennai, Tamil Nadu, India - 600006
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