[Resolved]  Msrtc — MSRTC ticket booking failed thrice

Address:Pune, Maharashtra

Yesterday I logged on msrtc.gov.in which is the site used to book Shivneri buses from Pune to Mumbai. Surprisingly, after money was deducted for the ticket from my ICICI bank account and money being paid through IndiaIdeas, the msrtc site said transaction unsuccessful.
Since I was in an emergency, I tried two more times. Again, both times, my transaction was unsuccessful but the money kept getting deducted from my account.
Now, the money has not yet been returned.
Please return my money.
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Aug 13, 2020
Complaint marked as Resolved 
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Do you think MSRTC check this website ? & read your complaint ? hahaha...

Contact your bank & file a transaction dispute. The payment should be reversed to your account within 30 days.
ICICI returned the money thankfully, I didnt have to even complain there. As for MSRTC, cant expect a government service to do anything about consumer complaints. But given the other choices there are, for Pune-Mumbai traveling, I'll always prefer MSRTC.

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