[Resolved] MTS Internet Data Card — Complaint against MTS data card provider | |||
Sir, I have bought a MBLAZE (MDN no. [protected], S/N no.[protected] ESN no. 0D506987)data card from V.Connect(102,N.S. Avenue,Serampore,Hooghly, West Bengal) on 30th June,2010. I have some network problem, but MTS sales person(Mr. Vishal Sharma)said if you use extension usb cable and register the connection then there would be no problem in network. I did it as per his advice, but the problem has not solved. I told them to look over the matter repeatedly but they did not cooperate me. I went to MTS company regional office at Saltlake, they told me 'your connection is disconnected'. So my problem is not solved and get no money as return Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
I want my money back and compensation
Dear Sir/Ma'm
I am soubhaya k Nayak, bought a MTS datacard connection 3 Months back, on 30th, Oct2010, My no is [protected], from 30thOct - Dec 13th2010 i have used, some important work i leave to my hometown at the period of time i had not used Mts datacard upto 21th Dec, after 21th dec when i want to connect its displaying error message then i call to Mts customercare, they told me u have verification call in between 13th-17th Dec2010 then i told them i am in roaming & busy that's why i have not attent the call.then customercare people told me again verification will come, i wait 3 days no verication call came to me, again i called to customercare they told me wait verification call will come, same thing no verification call, on 1st jan i have a call from Mts Customercare that no verification call will come you have to submit document once again, then i have submitted my document on MTS gallery once again, they told me within 48 hrs your Mts will start. after 3 days same thing My Mts Datacard not working . Then i called Mts Customer care Lastely They told me on Jan 20th 2011 that your MTS datacard banned. "YOU HAVE TO BUY NEW DATA CARD". I am Frausted, Please help me in getting back my MTS datacard on working condition or money. I feel cheated and terribly disappointed...
I am soubhaya k Nayak, bought a MTS datacard connection 3 Months back, on 30th, Oct2010, My no is [protected], from 30thOct - Dec 13th2010 i have used, some important work i leave to my hometown at the period of time i had not used Mts datacard upto 21th Dec, after 21th dec when i want to connect its displaying error message then i call to Mts customercare, they told me u have verification call in between 13th-17th Dec2010 then i told them i am in roaming & busy that's why i have not attent the call.then customercare people told me again verification will come, i wait 3 days no verication call came to me, again i called to customercare they told me wait verification call will come, same thing no verification call, on 1st jan i have a call from Mts Customercare that no verification call will come you have to submit document once again, then i have submitted my document on MTS gallery once again, they told me within 48 hrs your Mts will start. after 3 days same thing My Mts Datacard not working . Then i called Mts Customer care Lastely They told me on Jan 20th 2011 that your MTS datacard banned. "YOU HAVE TO BUY NEW DATA CARD". I am Frausted, Please help me in getting back my MTS datacard on working condition or money. I feel cheated and terribly disappointed...
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MTS Data Card — MTS Data Card Provider Complaint
hi ,MTS data card has been given to me under corporate plan of 499/-for MTS data card & Rs 2000/- advance payment for two month unlimited internet so total i have paid Rs 2500/-.
when data card delivered to my place, it was not working. which suppose to work for atleast 24 hrs under their scheme for new user.then they activate fully after 24 hrs.
for that also i need to call them several times.
After calling several time,they activated my data card, it works for two days & again it got disconnected due to document was not submitted by Data card provider.
Now, i have scanned all my required documents to my Data card provider still not thay transfer my docs to MTS office & due to that my intternet activation is delaying.
i have call & SMS so many time to data card provider but they are not responding to my call or SMS.
due to above all delays from my data card provider i am lossing my days o[censored]nlimited net. MTS should discontinue their license for providing such service to customer.
Regards,
Sushant