[Resolved]  MTS MDN — unsuccessful online recharge

Address:West Bengal

I have recharge my MTS MDN bearing NO.[protected] through online (website i.e. mtsindia.in/RC.html ) on 18.04.2012 for the amount Rs.999/- from my SBI ATM Debit Card Account No.[protected] and gets a massage from ATM SBI i.e. "your SBI Debit Card 6220xxxxxxxxxxx4261 was used for txn of Rs.999/- on POS 00005344 with txn no. 924041" and I have check my SBI account there is already Rs.999/- has been deducted from my SBI Account no. [protected] but till date my MTS hasn't been recharge and I have gone to physical complian to MTS customer care, Siliguri at "Orbit" they didn't response and I have also compliant through online on 26.04.2012 and gets reply the recharge was not done by this transaction Id. But massage was sent to me i.e. Now RCH online www.mtsindia.in/RC.html

In view of the above I have sate that either recharge my MTS MDN or reimburse Rs.999/- in favour of me in my SBI A/C no. [protected].
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Aug 13, 2020
Complaint marked as Resolved 
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Hi Madan Tamang,
We regret the inconvenience caused. Please specify your contact number so that we can contact you to resolve your issue.
Regards
MTS Customer Service India
Hi Madan Tamang,

We value your concern. To assist you effectively, we would need your Contact number to discuss the concern and provide a resolution.

Regards
MTS Customer Service India

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