[Resolved]  Mts — UNEXPECTED EXTRA BILL CHARGE

Address:

Uttar Pradesh

DEAR SIR ,
I am NITISH MANI i am a student , MY MTS DATA CARD NUMBER IS [protected]. i am using mts mblaze data card . My tarrif plan is MBLAZE LITE -DELHI 499 rs . I am using this plan from 3 or 4 months , in this the month of july 2013 the company charges me 3028.80 rupees extra amount for extra data uses of 7572 mb data, but i did not used this huge amount of data . I used my data within limit as given under my plan 499 i.e.( MBlazeLite 499 : 8GBDay + 15GB Night Upto 256 Kbps extra uses charge 40 p/MB) . The company charges me according to 40 paise /mb of 7572 mb extra data , but i did not use this extra amount of data . Company barred my service and pressure me to pay this huge amount which is like impossible for me i can not afford this amount i am financially weak . So many times i called customer care number they told me that you have to pay this amount no any option ,they did not file my any complaint .they told me that you have consumed this extra amount of data ,but i told them that i did not use such extra amount of data ,i used within plan limit . As i used mts mblaze from over 10 months and this plan of rs 499 from 3 to 4 months but this huge amount of bill never ever come . I am in very tension and in pressure and never think about such incident occur in my life . As i am financially very weak i am unable to pay this huge amount . please help me as soon as possible . my contact number - [protected].

NITISH MANI
[protected]
MTS DATA CARD NUMBER - [protected]