[Resolved] Myntra.com — CHEATS | |||
I had planned to buy a pair of shoes and after searching for sometime I found an enticing offer by myntra and I paid them the money upfront.Then started my never ending nightmare of first online experience in India.For 3 days the website had no information about the shipment after spending another 3 days with calls and receiving false promises of call backs and lies finally got in touch with a lead in their office who promised a solution for the whole scenario in a mail to me.Once again it didnt happen so finally I had to speak to him again.He had an excuse for failing on delivery of the mail stating he was busy.Now I got it cancelled already over the call(which earlier wasnt possible as the shipment had left the warehouse) and sent a mail to their escalation departments. The only impressive thing about the organization is the turn around time of this department.I thought they would understand and resolve the issue BUT AGAIN adding to the misery they insist me to take the order which happens to be cancelled again and again.So am unaware if I would get the money back or will I be forced to Keep something which I have already got cancelled. PATHETIC,USELESS,I still keep wasting time thinking this would lead somewhere..Damn... Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
I had ordered a pair of Nike shoes from these cheats. They have not called us up and landed up at our place when nobody was there. Whether they brought the shoes, I am not aware. The courier person called me from my apartment and confirmed that he would come next day. WE have been waiting and nothing happens. Then I get a mail saying that courier could not find my place and returned the item, though he called me from my place on the first day.Now they want me to reorder and the prices have been increased by 30% and insist that I pay the new prices. Talk Very sweetly and hundred 'sorry's can be heard without solving any problem.
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I have ordered a pair of sandals from myntra, but they were oversized with bad quality when i got the product . I initiated the return keeping size problem as reason.But when myntra person come to pickup the return he
refused to take it and said the product has bad quality and pick up reason is different.
I kept writing mailes to myntra team about this and tell them how one can use an oversize shoes. Initially they asked me to send the images of the product . I have send them around 12-13 images .
But all in vain. A bad product cost me 1100 rs. And now the myntra people are just returning their
standard mails. They are saying that product must have failed quality check if it would have been a
bad product, I just want to ask is there quality checks are 100% accurate every single time.
Kindly let me know how i can proceed further on this issue and get my money back or a better product.
refused to take it and said the product has bad quality and pick up reason is different.
I kept writing mailes to myntra team about this and tell them how one can use an oversize shoes. Initially they asked me to send the images of the product . I have send them around 12-13 images .
But all in vain. A bad product cost me 1100 rs. And now the myntra people are just returning their
standard mails. They are saying that product must have failed quality check if it would have been a
bad product, I just want to ask is there quality checks are 100% accurate every single time.
Kindly let me know how i can proceed further on this issue and get my money back or a better product.
Clearly, Myntra is one of the worst online shopping experience I've ever had. One understands that issues can happen and mistakes are made by humans. But to sit on those idle, refuse to take action and be utterly irresponsible, is just bad management.
We ordered a certain set of products and were delivered a different set of products . That was about 2 weeks back and for last 2 weeks, we've written about 2 dozen emails and may be 20 - 25 phone calls to an STD number (Bangalore - 080) costing us probably hundreds of rupees in just phone calls.
They don't think they made the mistake .. they want us to PROVE that we've got wrong products ... they would do only return and no replacement ... And return can not be organized because E-kart guys are either busy or something !!! The List GOES ON !!!
For anyone in Myntra who's not sleeping and actually wants to earn his salary - here's the incident #[protected]
We ordered a certain set of products and were delivered a different set of products . That was about 2 weeks back and for last 2 weeks, we've written about 2 dozen emails and may be 20 - 25 phone calls to an STD number (Bangalore - 080) costing us probably hundreds of rupees in just phone calls.
They don't think they made the mistake .. they want us to PROVE that we've got wrong products ... they would do only return and no replacement ... And return can not be organized because E-kart guys are either busy or something !!! The List GOES ON !!!
For anyone in Myntra who's not sleeping and actually wants to earn his salary - here's the incident #[protected]
Refund pending for more than Two months now
Urgent action required. A refund amount of 1600 pending. Account details have already been provided but still there's no reply.
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