Myntra.com — worst service | |||
I have an account with myntra.com, last week ordered products worth more then Rs.67, 000 on PREPAID bases, all procedures were going smooth, and finally my all products received at nearest branch of logistic partners which is "Delhivery", suddenly they have suspended my user account with there website and after a complaining they give me commitments to resolve my issue in which they get failed, it was more then time taken then usual they didn't delivered my product, when i tried to inquired i didn't get any proper details about my product delivery, as well they were failed to provide me contact details of courier branch, after a struggle finally i found an address of branch which is just shifted to new place, when i visited courier partner branch they refused to handover me my parcels and replied that they have intimated by MYNTRA to hold all parcels and probably they will have to dispatch it for return, after a fighting a lot also i couldn't get my products, i talked to MYNTRA customer care but they are failed to give me reason to stop my parcels and also for my account suspension, its more then 5 days i m facing all this issues after calling so many times still they are not able to resolve any of my problem. Was this information helpful? | |||
Myntra.com customer support has been notified about the posted complaint. | |||
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I placed an order on 15th April
The promised date for delivery was on 23rd of April and today is 8th May and I didn't get my courier yet.
I had been calling their helpline number for the past few weeks and all they do is tell me to wait for 3 or 4 working days and the next time I call them they do the same thing..
I told them to cancel and refund my money because it has been nearly a month since I made the order and they tell they can't cancel the order.
Also they have no clue as to where the courier is right now.
I purchased for Rs. 6386.18 using my card.