[Resolved]  Naaptol / 16gb Spy Pen — Spy pen -defective couriered

Address:Thrissur, Kerala

I have ordered online a Spypen and was delivered through courier .But on opening the pack found a defective Spy pen.I have mailed them on the same day but till date no response.NAAPTOL Cheats?
Order Id : 398046
Product Id : 693235
Product name : Spy Pen 16GB
Offer price : 1599
Shipping cost : 150
Quantity : 1
Order amount : 1749

Dr Francis Xavier
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Aug 13, 2020
Complaint marked as Resolved 
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Naaptol nowa days cheats online
I am also agreed with you as i am also suffror of the said company because defective moblle no. Smart 540 of Make Boss was purchased via internet vide order no.201179, dt.05/03/2010 which was under warantee for six month in all respect. On delivery the voice adjustment button was not in working order. The picture of the camera was also uncleared. the charger of the mobile was also defective. The back time of standby is not more than 24 hours as gurnateed for 72 hours by the company in said advertisemnent. All the defects conveyed to the both company through email many times but no action took place so far inspite of expiry of more than three months. ( ANIL AGGARWAL)
i brought spy pen camera

in 16 gb space i have only 2.5 gb space only

its very fraud company
goverment take action to close the naptoal company

pls take action soon

Naaptol/spy pen — cancellation of order on the same day

I ordered for spy pen with order No.1114105 on[protected] and got it cancelled request No.399618 on the same day on hearing that many products received are defective and seeing the complaints on website. The customer care executive Mr Jagadeesh at 3 53 pm informed that it will be processed for cancellation. However on enquiry on 17th of December i.e.todayI was informed that the product was ready for shipment. I want and request for cancelltion only. I sent feed back also to this extent. Naaptal may please look into and get the order cancelled and refund money to credit card account.

NAAPTOL SPY PEN 16 GB — NAAPTOL SPY PEN IS NOT WORKING, CHARGING AND FOUND TO BE DEFECTIVE

I HAVE PURCHASED NAAPTOL SPY PEN WITH VIDEO CAMERA 16 GB THROUGH CREDIT CARD PAYMENT. AFTER RECEIPT OF SAID ITEM, WITHIN A MONTH, I FOUND THE BUTTON ON THE TOP OF THE PEN IS NOT WORKING, CHARGING AND THE ITEM IS DEFECTIVE. NO LIGHTS ON THE PEN IS REFLECTING. MY ORDER NO. IS 1167577. CHALLAN NO.6947903. ORDER DATE IS 26.12.2010. PLEASE GUIDE ME IN THIS REGARD FOR REFUND OF THE PAYMENT. MY ADDRESS IS NO.11/4, THIRUVALLUVAR STREET, VILLIVAKKAM, CHENNAI-600 094.

C.R. SOMASUNDARAM

Naaptol / 16gb Spy Pen — Fraud company-delivers defective pieces

NAAPTOL is a big scam and it's a total fraud company.. I don't know how authorities are still allowing such fraud company to do business. I ordered a 16gb Spy-pen. (order No: 1124010) n got it on 17/12/10. Immediately upon receipt, I found that they sent a defective piece. The camera is recording upside down. After complaint, they asked me to send it to a company in Hyderabad for replacement and I sent it on 21/12/10. After several reminders and phone calls and I got it back..by courier on 2/2/11. (after almost more than a month)

Even Now the camera is not recording the image straight. it's Now recording across instead o[censored]pside down as complained.. and there is no sound recording..

This company is total fraud and big cheater company.. I don’t know how people are still buying things from such a fraud company and how authorities are allowing such fraud company to do business.

Can we lodge a case in consumer court on NAAPTOL for doing such fraud business?

Hari prasad.
bangalore
[protected]@live.in

Naaptol / 16gb Spy Pen — NON RECEIPT OF REPLACEMENT AS ON DATE

16GB SPY PEN ORDERED AND
purchased FROM NAPTOL as per the advertisement appeared in Times of India, a leading News Paper vide their order No.499894 found defective and sent back for replacement on 26.6.2010 BY ME to Aditya Info Tech Hyderabad at the designated address given by them.

The replacement received by me on was an used one and totally defective and was not working and again sent back to Aditya Inf. Tech Huderbad with exta payments THROUGH FIRST FLISHT VIDE THEIR CHALLAN NO[protected] DT 20.9.2010.

AS ON DATE I HAVE NOT RECEVIED THE REPLACEMENT EXCEPT THEY EXTEND REPEATED HARRASSMENTS. WHILE CONTACING NATPOL VIDE THEIR PHONE NO. [protected] THEY APPRECIATES WITH REPEATED CONFIMATION OF SENDING THE PRODUCT WITHIN 7 DAYS. THEY ALSO ADD EVERYTIME THEIR SWEET REGRET.

I remain harassed through out this period and the amount I have paid to NAPTOL sees to be a waste i.e. Rs. 1750 plus other postal charges extra paid on this account by me.

I request the cosumber complaint department to direct NAPTOL to reimbuse the money at the earliest as nearly one year has been elapsed with this harassment. They are really not bothered to attend us.


Thank you.


Asok kumar pn
B177 nalconagar
angul
pin 759145.
phone 220345.
[protected][protected][protected]
my order no.1198145 my complaint no. 465155. i am facing same problem . dr.shravan kumar karimnagar. ap
i orderd spy pen &mp3 player combo offer, but i received only spy pen, which is defective. start button is not working. my order no. 1198145. dr.shravankumar .ap.

Naaptol / 16gb Spy Pen — fraud company

i order the spy pen 16gb in Naaptol company but not working i returned(date:8-2-2011 to aromas india ltd mumbai as per company customer service department advise ) the spy pen still not come back me nearly last three month i have daily contact with customer care but not get a responce.

contact no:[protected](please call me any other detail want)
name:t.krishnan

Naaptol / 16gb Spy Pen — Wrong delivery of product and not making the refund of my payment , whereas i have returned the wrong product

I have ordered "Spy Pen 16GB" whose cost was "Rs1749" on 23rd march to the online company "Naaptol.com" have supplied the wrong product instead of the desired product.after that also we have bear all the problem and returned the wrong product with mine cost.
After this problem till date date they have not supplied the required product nor they they have refunded the amount.In these process i have made several call to their customer care and made more expenses.After these problem they only say that "we will give you the money in 6 to 10 working days".This statement has bored me and still i am able to get the required amount.
I am sending the detail of the mail which i got after making the booking of the product.

Please guide me and help me to procure my lost amount and the peace.
Bikram Kumar
[protected]
[protected]@gmail.com


[protected]@naaptol.com
[protected]@gmail.com

dateWed, Mar 23, 2011 at 12:01 PM
subjectORDER SHIPMENT MAIL

hide details Mar 23

ORDER SHIPMENT MAIL
Dear bikram kumar,
This is to inform you that we have shipped the following order numbers:
Order Details
Order NumberProductsAmount
1525904 Spy Pen 16GB1749.00


Billing Address S/O SH NARESH KUMAR UPADHYAY,MUHALLA NAME PANJEEAR .
POST OFFICE:NAWADHA
NAWADA BIHAR 805110



Please quote the order number in all your correspondence.
Thanking you for shopping at Naaptol.com

If you have any ideas, suggestions or any grievances, feel free to send your feedback at (email id of customer care to be given).
Your feedback will help us to serve you more effectively.

You can also dial our Customer Care Number, [protected] for any customer support issues between 9:00 AM to 6:00 PM PM

* Standard Local Charges Apply.
This is a system generated mail. Please do not reply to this message. Any replies to this message will not receive any response.

NAAPTOL — 16 Gb spy pen space lost

i buy a 16gb spy pen from naaptol.com. my order no. 2020108.
after receiving the order when i formatted spy pen from windows7. After format it gave me FAT partition and only 68mb of free space can anybody help me out of it how can i bring the 16gb space back?

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