[Resolved]  Naaptol / Boss 540 — battery not working more than two hours

Address:Gurgaon, Haryana

i purchased one mobile phone from naaptol through credit card payment vide order no 369860.First they never told me that they will not send the product only after sending a fax of my photo identity.For that they hold my order even after getting the payment.Secondly they encouraged me to make the payment through credit card for the gift of a pair of watch worth rupees 1000/-but they never gave the watches.After using the product, battery is not working for more than 3 to 4 hours.Even after two complaints i did not get the battery.I wasted my 3999/-rupees.NEVER BUY PRODUCT FROM NAAPTOL.
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Feb 27, 2017
Complaint marked as Resolved 
Verified Support
May 24, 2010
Naaptol Online Shopping Customer Care's response
Dear Customer,



We sincerely apologise for the inconveniece caused to you. We are working on your complaint and in next 7 to 10 working days you will recieve you Replaced product.



Thanking you in anticipation.
Regards,
Naaptol Customer Care.
Complaint comments 

Comments

Boss — Battery is not working in mobile.

Sir,
My order id is146974..
I had purchased a Boss E- phone 3300 from naaptol.com & i got the same on 25/01/10...
But, the same is defective.
Means the cell is not being started...
& i already contacted naaptol customer care No. but from there one of the staff members told that to charge the mobile for atleast 2-3 hours...
I tried that also but the result is that, the mobile is not starting..
Battery is not working in Boss E- phone 3300.
Kindly accept my request to do such steps in the same like replace the same battery at the earliest & pls. tell me the further procedure for the same...
awaiting for ur positive reply...
- Harsh Shah
(M)[protected]...
This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. If you are facing problem then please revert on [protected]@naaptol.com or [protected]@naaptol.com.






Thank you.
Naaptol Customer Care.

boss e phone — phone not return from naaptol side

Dear sir,

I have order (order no 285243) a boss e phone 3300 through naptol.com (online) on 7.04.2010 and recrived on 17.04.2010. when i open the box and switch on the phone tuch screen is not worked and there so many problem in phone and i made call in your co. your custer care exicutive has advised me to return the phone with all accesories at tele products 50 khatri compound elphinstone brij mumbai-400013. and ensure that u are send me the new phone within 10 working days.
I have return the phone at tele products 50 khatri compound elphonestone bridge mumbai-400013 on 24/04/2010 but now onwards phone not return from naaptol side.

you are requested to take serious action.

Thanks and Regards
Lokesh kumar
169 sector-4 urban estate,gurgaon,haryana
[protected]
E-mail address:-lokesh.[protected]@gmail.com
order no-285243
Dear sir,

I have order (order no 285243) a boss e phone 3300 through naptol.com (online) on 07.04.2010 and recrived on 23.04.2010. when i open the box and switch on the phone tuch screen is not worked and there so many problem in phone and i made call in your co. your custer care exicutive has advised me to return the phone with all accesories at tele products 50 khatri compound elphinstone brij mumbai-400013. and ensure that u are send me the new phone within 10 working days.
I have return the phone at tele products 50 khatri compound elphonestone bridge mumbai-400013 on 04/05/2010 but now onwards phone not return from naaptol side.

you are requested to take serious action.

Thanks and Regards
Sandeep (Sagar)
Sandeep C/o.Dr.Ajay Goel, Goel Orthopaedic Centre, Opp.DRDA, Gohana Road, Jind, haryana
[protected]
E-mail address:[protected]@live.com.com
order no-222552

NAAPTOL — Boss E phone 3300

Sir,

I had purchased a Boss E- phone 3300 through Naaptol.com, Order Id is 146974...

& i got the same on dated 25/01/10...

But,i think that the same piece is defective.

Means the cell is not being started...

& i already contacted the customer care No. of naaptol but from there the person was told that to charge the mobile for atleast
2-3 hours...
I tried that also but the result is that,the mobile is not starting..

Kindly accept my request to do such steps in the same like replace or repair the same piece at the earliest...

Before that,many times i complaint in CONSUMER COMPLAINTS,but there are no response from your side

& pls. tell me the further procedure for the same...

Awaiting for ur positive reply....

- Harsh Shah
(M)[protected]...
Dear Sir,

With the reference of Advertisement in news paper Times of India I requested a car stereo system from naaptol on 3 February 2011 and the faulty product is delivered to me.
I returned the same product via. blue dart on 12 of February 2011. As per blue dart product is received at naaptol on 14 of February.

The actual cost mentioned in times of india for the carstereo is Rs. 12999 and discounted price is Rs. 2249 . The product i received is having worse quality and faulty. I estimated its cost in local market within same cost local car stereo distributors was ready to provide even better product. I dont know why Times of India such a great news paper is supporting Naaptol for selling worse quality product with respect to cheap price.

The conclusion is till today I did not received my product ( Car stereo system).

I am really feeling shameful within myself for purchasing products from naaptol, Its my humble request to you kindly provide me the product or return my money back to me. I will provide you my account numbers.

Please do the needful and resolve this problem soon.

Thanks and regards

Wants refund for the mini silai machine

I purchased mini silai machine from naaptol worth Rs 2400 in which 400 rs was delivery charges. The machine didn't worked for the single day. Kindly refund my money Shiwani chopra [protected]

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